Family Coach/Case Manager - Bilingual/Spanish

Buckner International; Denton (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a compassionate team dedicated to making a difference in the lives of families in need. As a Family Coach/Case Manager, you will play a pivotal role in providing support and guidance to individuals facing challenges such as poverty and homelessness. This position involves assessing client needs, developing tailored service plans, and coordinating resources to empower families. With a focus on community collaboration and personal growth, you will help create a positive impact in the lives of those you serve. If you are passionate about social work and eager to contribute to meaningful change, this is the opportunity for you.

Qualifications

• 2+ years of case management experience with at-risk children and families.
• Proficient in community resources and bilingual in Spanish.

Responsibilities

• Develop and implement programs to meet family needs.
• Provide case management services and coordinate therapy for clients.
• Assist families in accessing community resources.

Skills

Case Management

Crisis Intervention

Community Resource Coordination

Bilingual (Spanish)

Program Development

Education

Bachelor’s Degree in Social Work

Job description

Buckner Children and Family Services Community: Family Hope Center Location: Dallas, TX - Onsite Address: 3300 Lombardy Job Schedule: Full-Time

We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will shine hope on our program participants as you interview individual clients and families to assess their physical, social, emotional, and spiritual needs. You will provide family coaching, also known as case management services, to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others!

What you'll do:

• Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork.
• Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.

What you’ll bring:

• Bachelor’s Degree in Social Work or other related field required.
• Minimum of 2 years prior related case management experience working with at-risk children and families required.
• Requires proficient working knowledge of and/or work experience using community resources.
• Ability to read, write, and speak Spanish professionally.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand, and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Children and Family Services: Since 1879, Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer.

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.