Family Child Care Licensor – Springfield

Commonwealth of Massachusetts; Springfield (MA); Hybrid; USD 81,000 - 110,000; Full time

Job summary

The Commonwealth of Massachusetts, Education Secretariat, seeks a Family Child Care Licensor for Springfield to enforce licensing regulations, conduct inspections, and support educators across statewide programs. The role emphasizes safeguarding children’s welfare, enforcing standards, and contributing to policy development.

Based in Springfield, the position is full-time with day shifts, under the Department of Early Education and Care, with responsibilities spanning licensing, investigations,

Qualifications

• Bachelor’s degree or higher with at least five years of professional experience in childcare or related regulatory fields.
• At least one year of leadership or supervisory experience, which may include classroom supervision.

Responsibilities

• Determines compliance with regulations by reviewing applications and conducting on-site visits of family child care programs.
• Provides consultation and technical assistance to potential and current family child care educators.
• Investigates complaints of alleged non-compliance and documents findings for licensing actions.
• Participates in the development and implementation of legal actions, pre-hearings, hearings, and court proceedings with supporting documentation.

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Family Child Care Licensor – Springfield (260005KY)

Job Description

Family Child Care Licensor – Springfield - ( 260005KY )

Description

The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.

The Family Child Care Licensor is directly responsible for the implementation of the Family Child Care Licensing program which includes enforcement and monitoring of the regulations governing the licensure/approval of family child care homes and investigations of complaints; assists and participates in the development and design of the state-wide family child care licensing program; and performs related work as required.

Key Responsibilities:

Determines compliance with the regulations for family child care programs by conducting application review, on-site annual visits of the family child care programs; observations of the physical condition of family child care homes; observation of children and educator interactions with children; assessing the care received by children; reviewing children’s and assistants’ records, qualifications of educator and assistants, ratios, emergency and preventive health care procedures, nutrition, transportation, consumer rights, sanitation and safety, program’s (educational) plan to include curriculum, equipment, supplies and procedures for supervising children.

Provides consultation and technical assistance to both potential and current family child care educators.

Investigates complaints of alleged non-compliance made against licensed and unlicensed family child care homes.

Documents findings gathered during inspections and investigations of family child care programs by identifying and recording deficiencies, and by writing reports of a legal and technical nature, in order to recommend issuance or renewal of licenses or corrective enforcement action.

Participates in the development and implementation of legal actions, pre-hearing conferences, hearings, and court proceedings by providing documentation of deficiencies; by providing testimony at legal proceedings and by conducting follow-up inspections in order to provide evidence of violations and to enforce corrective or legal actions.

Designs and assists in the development of workshops, conferences and seminars on family child care for educators and assistants as well as for Family Child Care Systems, state and local officials and interested citizen groups.

As assigned, assists in the formulation of statewide policy concerning regulations, licensing policies and working procedures.

Determines the qualifications of individuals seeking assistant positions in a family child care program.

Other duties as assigned

Preferred Qualifications:

Considerable knowledge of the principles, practices, methods, trends, standards, prototypes and organization of family child care programs.

Ability to communicate technical information effectively in writing and oral expression.

Ability to communicate facts of a case in order to take appropriate action.

Ability to gather and analyze information through observation and interviewing and by examining records and documents.

Ability to make decisions (including decisions about health and safety of children) in stressful situations.

Ability to deal constructively with conflicts and confrontations.

Ability to deal tactfully and maintain harmonious working relationships with licensees, local inspectors and co-workers.

Ability to prepare detailed written reports which represent facts accurately and objectively.

Knowledge of the principles, practices and techniques of regulation and investigation procedures and interviewing techniques.

Knowledge and understanding of current educational standards, trends, research and best practices as they apply to child growth and Development.

Ability to handle stressful, emergency or crisis situations

Ability to maintain accurate records.

Ability to communicate technical information clearly and concisely.

Ability to be organized, self-motivated, self-directed and to work independently toward the accomplishment of short-term objectives and long-range goals.

Ability to use computer software.

Questions regarding this position, or this application process, should be directed to [e-mail].

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have a Bachelor’s degree or higher and (A) at least five (5) years of full-time or equivalent part-time professional experience in the childcare field, including early childhood education in a nursery school, kindergarten, child development center or educational institution, family childcare or school age childcare; in residential or human services; or investigative, law enforcement or regulatory administration work, of which (B) one (1) year must have been in a leadership or supervisory capacity which may include classroom supervision and operating a child care program.

Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Child Care Licensing Spec I

Primary Location

United States-Massachusetts-Springfield – 1441 Main Street

Job

Community and Social Services

Agency

Department of Early Education and Care

Schedule

Full-time

Shift

Day

Job Posting

Aug 13, 2026, 3:34:44 PM

Number of Openings

1

Salary

80,795.00 - 110,421.48 Yearly

If you have Diversity, affirmative action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Ferdousi Faruque - 7813386108

Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No