Family Case Manager

Catholic Charities of the Diocese of Albany; City of Albany (NY); On-site; Full time

Job summary

Catholic Charities is seeking a Family Case Manager who will have a crucial role within our Housing Office. This position requires completing necessary documentation, assessing clients upon admission, and developing service plans. We offer competitive pay and benefits, including health, retirement options, and generous time off.

Benefits

Health/Dental/Vision/Life Insurance

Retirement planning options

Generous Time Off

Collaborative work environment

Employee Assistance Program

Employee Discounts

Exciting referral bonuses

Ongoing training and development

Recognition and Awards

Career Growth

Qualifications

• 1 - 3 years of experience working with a diverse population.
• Valid driver’s license, current car insurance, and access to a reliable vehicle.

Responsibilities

• Completes documentation including assessments and case notes.
• Develops and implements Individual Service Plans (ISP) for clients.
• Conducts case conferences and advocates for clients.

Skills

Communication

Advocacy

Problem Solving

Education

Bachelor's Degree in a related field

Job description

Are you Ready to Launch Your Career?

Join us in our mission as a Family Case Manager at Catholic Charities of Housing Office.

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

As the Family Case Manager, you will play a pivotal role in individuals' lives, making a significant impact through:

• Completes timely and accurate documentation in the Case Record, including but not limited to: referral intake packets and related intake information, referrals and related correspondences, entitlement documentation, and other areas as assigned.

• Performs Catholic Charities Housing Office assessments of each new tenant/head of household upon their admission to housing and on an annual basis thereafter.

• Develops and implements ISP’s (every 6 months) monitors their effectiveness, guides family members in achieving positive results, reports outcomes, and makes changes as needed with an eye on positive results for the successful and healthy functioning of the family.

• Maintains notes in the case record to document progress toward, and/or achievement of milestones and performance targets as developed in the ISP.

• Conducts case conferences with the Director of Multi-Family Housing, CCHO staff, DSS workers, and other involved treatment providers as needed.

• Cooperates in an ongoing supervisory process with the DSS, including but not limited to, attendance at regularly scheduled case management team meetings.

• Attends meetings and advocates on behalf of the clients and the program. Escorts clients to appointments and meetings as needed.

Family Case Manager Minimum Salary: $ 20.00/hour

Family Case Manager Maximum Salary: $ 23.00/hour

Family Case Manager Schedule: Monday - Friday, 11:00am - 7:00pm (37.5 hours/week)

Qualifications:

• Bachelor's Degree in a related field
• 1 - 3 years of experience working with a diverse population
• Valid driver’s license, proof of current car insurance and registration and access to a reliable, working vehicle

We value work-life balance and offer some stellar benefits:

• For benefit-eligible positions:

  • Health/Dental/Vision/Life Insurance

  • Retirement planning options

  • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)

  • Click here to view our benefit brochure!

• A collaborative work environment

Employee Assistance Program

Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)

Exciting referral bonuses

Ongoing training and development

Recognition and Awards

Career Growth

A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)