Case Manager - Hybrid Remote - Must be in Philly Area

ZipRecruiter; Town of Southampton (NY); Remote; Full time

Job summary

A leading company is seeking a Service Coordinator to identify and facilitate supportive services for elderly and disabled participants. This remote position requires managing an active caseload, conducting assessments, and ensuring members gain access to necessary health services. Ideal candidates will have a degree in social work or similar fields, or substantial experience in a related environment.

Qualifications

• Bachelor's degree required or 3+ years of relevant experience.
• Bilingual skills are a plus.

Responsibilities

• Manage an active caseload of 70-80 participants.
• Conduct person-centered assessments and modify service plans.
• Ensure compliance with documentation and reporting policies.

Skills

Communication

Time Management

Problem Solving

Education

Bachelor's degree in social work, psychology, or a related field

Job description

Job Description

Salary: $20/hour

Qualifications:

• Bachelor's degree in social work, psychology, or a related field
• OR at least 3+ years of experience in a social service or healthcare-related setting

Main Function:

Service Coordination involves identifying, coordinating, and facilitating supportive services and community resources for elderly and/or disabled participants based on their individual needs. Service Coordinators work from home as their office, with travel required to visit participants' homes a few times a week.

Responsibilities:

• Attend and complete remote training and ongoing annual training
• Manage an active caseload, monitoring and evaluating options and services to meet health needs
• Complete person-centered assessments and assist members in obtaining HCBS services supporting independent living
• Assist members in gaining access to LTSS and Medical Assistance services
• Conduct monthly monitoring calls and develop or modify service plans as needed
• Maintain ongoing communication internally and with caseload
• Inform members of their right to choose any willing and qualified provider
• Participate in remediation activities
• Manage a caseload of 70-80 participants
• Communicate regularly with providers
• Ensure participant-directed budget authority is within approved service hours
• Report all incidents and allegations of neglect/abuse within 24 hours
• Follow company policies on documentation, confidentiality, and employee rights
• Work independently in a virtual setting with the ability to work in the field

Additional Requirements:

• Reliable transportation and valid driver's license
• No weekends; work hours are Monday to Friday, 9am - 5pm
• Bilingual skills are a plus but not required