Family Caregiver Support Program Supervisor

Old Colony YMCA; Brockton (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

LTD and life insurance paid by company

401K plan

Hybrid work environment

Job summary

OCES is seeking a dedicated Family Caregiver Supervisor to ensure compliance with EOEA regulations and ADRC network guidelines. The role focuses on supervising staff, expanding outreach, and aligning services with program standards.

You will lead the GUIDE program, coordinate trainings, and collaborate with other OCES programs to grow Family Caregiver Support services. A strong background in social services and leadership is required.

Qualifications

• Minimum 3 years of social services experience, preferably at least 1 year in ADRC programs.
• BS/BA degree in social services or related field.
• Ability to gain/maintain SHINE certification within six months of hire.
• AIRS certification preferred.
• SW license preferred.
• Working knowledge of ADRC programs.
• Strong supervisory and leadership skills.
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite.
• Bilingual preferred.

Responsibilities

• Assign, review, evaluate and approve the work of program staff
• Grow consumer base and expand program reach through appropriate, regularly scheduled outreach activities
• Work with Program Manager/Director on quality measures and compliance requirements and correct areas of deficiency
• Oversee and lead GUIDE Program, ensuring compliance and adherence to programmatic guidelines.
• Lead meetings and staff development trainings as required by Program Manager/Director
• Advise, consult, and collaborate with other OCES programs to ensure knowledge of Family Caregiver Support Program services and drive program growth
• Represent OCES at appropriate professional and community meetings as required
• Create, revise, and implement necessary program procedures
• Other duties as assigned

Skills

Supervisory experience

Social services

SHINE certification

AIRS certification

SW license

ADRC knowledge

Excellent communication

Bilingual

Microsoft Office

Education

BS/BA in social services or related field

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a dedicated, Family Caregiver Supervisor responsible for assuring compliance with EOEA regulations pertaining to the Family Caregiver Support Program and the Aging and Disability Resource Consortium (ADRC) network.

What You’ll Do

• Assign, review, evaluate and approve the work of program staff


• Grow consumer base and expand program reach through appropriate, regularly scheduled outreach activities


• Work with Program Manager/Director on quality measures and compliance requirements and correct areas of deficiency


• Oversee and lead GUIDE Program, ensuring compliance and adherence to programmatic guidelines.


• Lead meetings and staff development trainings as required by Program Manager/Director


• Advise, consult, and collaborate with other OCES programs to ensure knowledge of Family Caregiver Support Program services and drive program growth


• Represent OCES at appropriate professional and community meetings as required


• Create, revise, and implement necessary program procedures


• Other duties as assigned

What You’ll Bring

• Your passion for helping others and desire to make a difference.


• A minimum of 3 years of social services experience, preferable at least 1 year in ADRC programs


• A BS/BA degree in social services or related field


• Ability to gain/maintain SHINE certification within six months of hire


• AIRS certification preferred


• SW license preferred


• Working knowledge of ARDC programs


• Strong supervisory and leadership skills.


• Excellent written and verbal skills.


• Excellent computer skills.


• Proficient with Microsoft Office Suite or related software.


• Bilingual preferred

What You’ll Get

• The ability to work with an enthusiastic team of like‑minded individuals.


• Opportunity to develop professionally in your chosen career.


• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).


• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.