Family Advisor

Third Sector Dumfries and Galloway; Bloomington (IN); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Mileage allowance

Flexible working

Job summary

Salvesen Mindroom Centre is recruiting for a role within its place-based Whole Family Support Fund programme. The post is temporary, full-time (35 hours per week), and hybrid with essential presence in the local area across Glasgow, Lanarkshire, East and Midlothian, West Lothian, Dumfries and Galloway, Dundee, and the Highlands and Islands.

You will deliver direct support to families with neurodivergent children and young people, work with professionals, and contribute to group activities and

Responsibilities

• Provide high-quality, person-centred advice, information, emotional and practical support to families.
• Conduct 1:1 support helping families identify goals, build confidence and navigate services.
• Support neurodivergent children and young people alongside their parents and carers.
• Offer information to professionals working with neurodivergent families and make referrals when needed.
• Advocate for families at meetings and within supported services.
• Maintain accurate, timely case records in line with Mindroom policies, including confidentiality.
• Monitor and evaluate activity and outcomes using available tools and case studies.
• Assist with safeguarding and child protection policies across all work areas.

Job description

• Organisation: Salvesen Mindroom Centre
• Full Time / Part Time: Full time
• Permanent / Temporary: Temporary
• Location: Hybrid but frequent presence in your geographical area is essential
• Salary: £25,290 to £33,767
• Hours: 35
• Closing Date: 2026-10-23

As part of our place-based Whole Family Support Fund programme, we will establish seven Mindroom hubs in Glasgow, Lanarkshire, East and Midlothian, West Lothian, Dumfries and Galloway, Dundee, and the Highlands and Islands.

Direct Support Duties

The Postholder Will Maintain a Personal Caseload, Providing

• High-quality, person-centred advice, information, emotional and practical support to families.
• 1:1 support using a variety of approaches, helping families to identify goals, build confidence and develop skills to navigate services and communicate with professionals independently.
• Direct support to neurodivergent children and young people, alongside their parents and carers.
• Support and information to professionals working with neurodivergent children and young people and their families.
• Advocacy and representation at meetings on behalf of families, where required.
• Accurate and timely casework records, maintained in accordance with Mindroom’s policies and procedures, including confidentiality and data protection.
• Accurate and timely monitoring and evaluation, including using existing tools and creating case studies.
• Implementation of Mindroom’s Safeguarding and Child Protection policies across all areas of work.

Groups, Resources and Service Development

• Work with the group facilitator to provide group-based and peer support sessions, both online and in person, across the hub area.
• Support the planning and design of group activities, reflecting what families in the area have asked for.
• Work directly with families to gather their views and experiences, ensuring these inform the ongoing development of Mindroom’s services.
• Contribute to the development and production of resources and materials appropriate to families, children and young people.
• Contribute to tracking activity and outcomes for the hub, providing information for funder reporting.
• Build and maintain working relationships with local services, schools, community organisations and partner agencies across the hub area.
• Represent Mindroom at relevant local meetings and community events in the hub area.
• Support and work alongside volunteers and students on placement, as required.

Wider Organisational Responsibilities

• Work closely with the Senior Family Advisor and team members to ensure enquiries are responded to appropriately, and the service remains efficient and responsive to families’ needs.
• Collaborate with partner agencies and charities to explore and develop working partnerships.
• Contribute to the production of evidence-based resources appropriate to our audiences.
• Contribute to consultations that may influence statutory organisations as they formulate policy and practice.
• Participate in Continuous Personal Development in relevant areas to promote growth and confidence within the role.
• Bring flexibility and adaptability to a developing team, embracing evolving processes and ways of working to deliver the best possible service to families.
• Work independently and on own initiative, while knowing when to seek support from a line manager or colleagues.
• Carry out other appropriate duties as required.

Additional Information

The salary range for this post is £25,290 to £33,767. Applicants will usually be appointed at the first point of the salary scale. We offer 27 days annual leave, plus 8 days public holidays. This role is offered as a fixed-term 1-year contract, with extension subject to further funding. The role is full-time, 35 hours per week.

The charity operates a contributory pension scheme, with an employer contribution currently at 5%. There is a mileage allowance for own car use. We have a confidential conversations service in place for all staff, currently provided by Crossreach. A TOIL policy covers out-of-hours work. As a new employee, you will need to successfully complete a 3-month probationary period. Flexible working is available.

PVG registration is required for this role, and the successful applicant will be expected to comply with Mindroom’s policies and procedures, including confidentiality and data protection.

This post involves hybrid working, with a combination of home-based working, attendance at the Edinburgh office when required, and frequent travel across your hub area to support children, young people, parents and carers in person, attend partnership meetings and facilitate group sessions. Occasional weekend and/or evening work may be required.