Family Adventure Park Attendant

Massanutten Resort; Hopkins Spring (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Massanutten Resort in McGaheysville, VA is seeking seasonal attendants for the Family Adventure Park. Work as part of a team to assist guests and ensure safe operation of Mega Zip Line, Kids Adventure Course, Quick Flight, Mountain Coaster, and more.

Applicants should deliver excellent customer service, follow safety protocols, and adapt to outdoor conditions in cold weather. Must be 16 years or older; prior outdoor recreation or guest service experience is helpful.

Qualifications

• Excellent customer service and public interaction.
• Able to follow safety protocols and operations standards.
• Comfort working outdoors in variable weather; must be 16+.

Responsibilities

• Assist guests and facilitate safe operation of park attractions.
• Maintain a clean and safe work environment.
• Provide friendly service and help guests as needed.
• Support management with other duties.

Skills

Customer service

Public interaction

Outdoor work

Age 16+

Job description

Massanutten Resort
McGaheysville, VA 22840, USA

Description

Job Summary

The Family Adventure Park is a team-oriented culture full of outdoor enthusiasts. Attendants work as a part of a team to assist guests and to facilitate the safe operation of various attractions including the Mega Zip Line, Kids Adventure Course, Quick Flight/Climbing Tower, Bounce House, Conveyor Lift (must be at least 18 years old to operate), Gem Mining, Summer Tubing, Snow Tubing, and Mountain Coaster (must be at least 18 years old to operate). Attendants should be able to provide excellent customer service, communicate effectively with co-workers and guests, and show a willingness to learn and complete on-the-job training. Comfort working at heights is a plus, but we have a variety of ground-level positions. This is an outdoor winter position, and applicants must be able to work outside in cold weather.

Required

• Strong customer service skills and a willingness to interact with the public
• Able to perform job functions following specified departmental goals, standards, and safety precautions
• Ability to work outdoors in a wide range of weather conditions
• Must be 16 years or older

Preferred

• Previous experience with outdoor recreation, adventure park/high ropes, or customer service is preferred

Job-Type: Seasonal

Typical Schedule

Days:

• Days vary from week to week
  • Including weekends and holidays

Hours:

• V aried hours; may include evenings as needed
  • 16 to 40 hours a week

Compensation:

• Pay: $13.00/Hour

Core Responsibilities

• Complete requisite on-the-job training and become familiar with the industry operational standard and operational safety protocols
• Facilitate the daily operation of various park attractions
• Maintain a clean and safe working environment
• Provide excellent customer service and consistent support to all guests and participants
• Provide assistance and support to participants as needed
• Other duties as assigned by management

Qualifications

Licenses & Certifications

Required

Intro to Zip

Equal Opportunity Employer
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