Falcon MLR Strategy - EU

Veeva Systems; San Francisco (CA); Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Maternity Leave

Internet Policy

Giving

Fitness Reimbursement

Break Policy

Job summary

Veeva Systems seeks an MLR expert to own review quality across Europe for Falcon MLR, an AI-driven regulatory review tool. You will collaborate with the founding team to ensure reviewer alignment and impact product improvements across EU markets.

Ideal candidates understand EFPIA and ABPI codes, have pharma/biotech MLR experience, and thrive in cross-functional, fast-moving environments with remote-friendly options.

Qualifications

• Experience with MLR/PRC review in pharma/biotech or for an agency.
• Familiar with European codes such as EFPIA, ABPI, ENLI, FSA, Farmindustria, LEEM.
• Ability to learn dense regulatory material quickly with demonstrable results.
• AI-enabled workflows and automation experience in daily tasks.

Responsibilities

• Maximize reviewer agreement with Falcon's findings across EU markets.
• Lead regulatory monitoring with engineering and product, coordinating with regions.
• Turn customer inputs into product improvements through reviewer-feedback loops.
• Investigate Falcon flags, diagnose root causes, and build handling processes with users.
• Automate recurring tasks with AI workflows.
• Own quality benchmarks in cross-functional collaboration.

Skills

MLR review

EU regulatory codes knowledge

AI automation

Regulatory processes

Vault PromoMats

Tools

Vault PromoMats

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

MLR review is one of the Life Science industry's biggest bottlenecks - and we're rebuilding it with AI.

Falcon MLR is Veeva's AI application for medical, legal, and regulatory (MLR) review. Our AI agents review promotional material the way expert reviewers do: against the actual rules of each market and the science behind the claims. We're looking for an MLR expert to take ownership of review quality across Europe.

You have sat in the review meetings. You know the codes, the process, and their pain points. Now, help build the reviewer and shape the future of MLR for the entire Life Science industry. You'll work directly with Falcon MLR's founding team, and your judgment will ship into a product used globally by the top Pharmaceutical companies.

We work like a start-up inside Veeva. The team is small, you own your area end to end, and your decisions reach the product fast. It suits people who like to build and take ownership.

Jobs that combine deep MLR expertise with frontier AI barely exist. This is one.

What You'll Do

• Maximize reviewer agreement with Falcon's findings across our EU markets
• Lead our regulatory monitoring system with engineering and product, and coordinate with other regions
• Operationalize the reviewer-feedback loop, turning customer inputs into product improvements
• Investigate, diagnose and resolve “why did Falcon flag this?” - read the agent's traces, find the root cause, fix it. Build the process for handling these questions with users
• Automate recurring tasks with AI workflows
• Ownership of quality benchmarks e.g. review quality, in cross functional collaboration with engineering and product

Requirements

• You have been part of MLR/PRC review of promotional material - in pharma, biotech or at an agency serving one
• You know the European codes - EFPIA, or national ones like ABPI, ENLI, FSA, Farmindustria, LEEM
• You learn dense regulatory and legal material fast - and have results to show
• AI is already part of your daily work – you have automated parts of your own job and want to go further
• You have worked hands-on in Vault PromoMats - reviews, annotations, claims libraries
• You live in the EU

Perks & Benefits

• Paid Maternity & Paternity Leave
• Global Mobile phone & Internet Policy
• Veeva 1% Giving
• Fitness Reimbursements
• Veeva Break

#RemoteUK

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].