Falcon MLR Strategy - US

Veeva Systems; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible PTO

Retirement program

1% charitable giving program

Job summary

Veeva Systems is seeking an MLR expert to own review quality across the US for Falcon MLR, Veeva's AI application for medical, legal, and regulatory review. You will collaborate with the founding team, shape the product, and ensure reviewer alignment with regulatory standards.

You will work in a fast-paced, startup-like environment inside Veeva, owning end-to-end decisions that impact a global customer base including top Pharmaceutical companies.

Qualifications

• Experience in MLR/PRC review of promotional material in pharma/biotech or for an agency serving one.
• Knowledge of US FDA/OPDP requirements and the PhRMA Code.
• Experience reviewing both HCP- and consumer-directed materials against Prescribing Information and evidence.
• Ability to learn regulatory material quickly with measurable results.
• AI is used in daily work and you have automated parts of your own job.

Responsibilities

• Maximize reviewer agreement with Falcon's findings across the US market.
• Lead regulatory monitoring system with engineering and product, and coordinate with other regions.
• Operationalize the reviewer-feedback loop, turning customer inputs into product improvements.
• Investigate, diagnose and resolve why Falcon flags items; read traces, find root causes, and build processes for handling questions with users.
• Automate recurring tasks with AI workflows.
• Own quality benchmarks in cross-functional collaboration with engineering and product.

Skills

MLR/PRC review

FDA/OPDP rules

PhRMA Code

Vault PromoMats experience

Regulatory knowledge (US)

AI-assisted workflows

Entrepreneurial mindset

Tools

Vault PromoMats

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

MLR review is one of the Life Science industry's biggest bottlenecks - and we're rebuilding it with AI.

Falcon MLR is Veeva's AI application for medical, legal, and regulatory (MLR) review. Our AI agents review promotional material the way expert reviewers do: against the actual rules of each market and the science behind the claims. We're looking for an MLR expert to take ownership of review quality across the US.

You have sat in the review meetings. You know the codes, the process, and their pain points. Now, help build the reviewer and shape the future of MLR for the entire Life Science industry. You'll work directly with Falcon MLR's founding team, and your judgment will ship into a product used globally by the top Pharmaceutical companies.

We work like a start-up inside Veeva. The team is small, you own your area end to end, and your decisions reach the product fast. It suits people who like to build and take ownership.

Jobs that combine deep MLR expertise with frontier AI barely exist. This is one.

What You'll Do

• Maximize reviewer agreement with Falcon's findings across the US market
• Lead our regulatory monitoring system with engineering and product, and coordinate with other regions
• Operationalize the reviewer-feedback loop, turning customer inputs into product improvements
• Investigate, diagnose and resolve “why did Falcon flag this?” - read the agent's traces, find the root cause, fix it. Build the process for handling these questions with users
• Automate recurring tasks with AI workflows
• Ownership of quality benchmarks e.g. review quality, in cross-functional collaboration with engineering and product

Requirements

• You have been part of MLR/PRC review of promotional material - in pharma, biotech or at an agency serving one
• You know the US rules - FDA/OPDP requirements and the PhRMA Code
• You have reviewed both HCP- and consumer-directed promotional materials and can assess claims against the Prescribing Information and supporting evidence
• You learn dense regulatory and legal material fast - and have results to show
• AI is already part of your daily work - you have automated parts of your own job and want to go further
• You have high agency and entrepreneurial spirit - you have built something of your own, at work or outside it, and you do not wait to be told what to do
• You have worked hands‑on in Vault PromoMats - reviews, annotations, claims libraries
• You live in the US

Nice to Have

• You're on the US East Coast - your working day overlaps with our Copenhagen team

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $180,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].