Faith-Based Books & Gifts Customer Associate

Victory; California; On-site; USD 17,000 - 21,000; Full time

Job summary

Victory Shop at Victory Church in California is seeking a Customer Service Associate to greet customers, help them find books and gifts, and maintain an inviting store environment. You will operate the POS system, process transactions, and handle returns while representing the church's mission with kindness.

The role emphasizes reliability and teamwork, with flexible hours including evenings and weekends, and a willingness to learn merchandising and product details to assist guests.

Qualifications

• Friendly, customer-focused presence.
• Ability to communicate clearly with customers and team members.
• Wamiliarity with basic computer tasks and learning POS systems.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Assist customers with locating books, gifts, and resources.
• Operate the point-of-sale system accurately, including cash and card transactions.
• Maintain a clean, organized, and welcoming store environment.
• Stock shelves, receive inventory, and assist with merchandising displays.
• Answer customer questions in person, by phone, or email as needed.
• Handle returns and exchanges according to store policies.
• Support bookstore events, promotions, and special sales.
• Work collaboratively with team members and leadership.

Skills

Customer service

Retail

Cash handling

Communication

Teamwork

Basic computer skills

Education

High school diploma

Tools

Point-of-Sale system

Job description

Victory Shop at Victory Church in California is seeking a Customer Service Associate to greet customers, help them find books and gifts, and maintain an inviting store environment. You will operate the POS system, process transactions, and handle returns while representing the church's mission with kindness.

The role emphasizes reliability and teamwork, with flexible hours including evenings and weekends, and a willingness to learn merchandising and product details to assist guests.