Fair Hearings Supervisor

Kansas Department of Health and Environment; Kansas; On-site; USD 33,062 - 44,083; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

Sick & Vacation leave

Work-Life Balance programs

Paid State Holidays

Fitness Centers in select locations

Employee discounts

Job summary

Kansas Department of Health and Environment is seeking a Fair Hearing Supervisor (K0241001) to lead a unit handling eligibility determinations for Elderly, Disabled, and Long-Term Care medical programs. You will ensure timely, policy‑driven decisions and coordinate documentation for the Office of Administrative Hearings.

Responsibilities include supervising staff, setting performance expectations, and collaborating with leadership to improve processes while maintaining compliance with state

Qualifications

• High School diploma or GED required.
• Valid driver's license required.
• Four years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines.
• Knowledge of Medicaid programs preferred.
• Experience with Word, Excel, PowerPoint, Access beneficial.
• Ability to manage competing priorities.

Responsibilities

• Supervise a unit of eligibility workers handling Fair Hearing requests for Elderly, Disabled, and Long-Term Care programs.
• Ensure timely, accurate eligibility determinations and documentation.
• Provide coaching, guidance and coverage for staff; manage workload.
• Collaborate with KDHE leadership to evaluate policy impacts and program development.

Skills

Analytical skills

Communication skills

Multitasking

Team leadership

Education

High School Diploma or GED

Some post‑high school education

Tools

Word

Excel

PowerPoint

Access

Job description

Important Recruitment Information for this vacancy

Job Posting closes: August 3, 2026

Required documents uploaded by: August 3, 2026

Kansas Department of Health and Environment

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position.

E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.

http://www.kdhe.ks.gov/

About The Position

• Who can apply: State of Kansas Only (Internal)


• Classified/Unclassified Service: Unclassified


• Full-Time/Part-Time: Full-Time


• Regular/Temporary: Regular


• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)


• Eligible to Receive Benefits: Yes


• Veterans' Preference Eligible: Yes


• Sponsorship: KDHE does not provide sponsorship for this position.

Compensation

• Hourly Pay Range: Starting at $24.01


• Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage


• Sick & Vacation leave


• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave


• Paid State Holidays (designated by the Governor annually)


• Fitness Centers in select locations


• Employee discounts with the STAR Program


• Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The Fair Hearing Supervisor position (K0241001) provides direct leadership and oversight for a team of eligibility workers responsible for processing Fair Hearing requests for Elderly, Disabled, and Long-Term Care medical programs. This position ensures timely, accurate, and policy-compliant eligibility determinations and the submission of required documentation to the Office of Administrative Hearings. The supervisor analyzes and applies complex eligibility policies, resolves escalated and high‑level case issues, monitors workload and performance, and provides guidance, coaching, and coverage for staff as needed. Responsibilities include establishing performance expectations, conducting evaluations, participating in hiring and disciplinary actions, assigning and monitoring work, and ensuring continuity of operations during staff absences or vacancies. The position also collaborates with KDHE leadership and program staff to evaluate policy impacts, support program development and implementation, recommend process improvements, and ensure consistent application of state eligibility policies and procedures.

Job Responsibilities may include but are not limited to the following:

• Provides direct supervision of a unit of eligibility workers responsible for addressing Fair Hearing requests related to Elderly, Disabled, and Long-Term Care medical programs using established procedures, including submitting necessary documentation timely to the Office of Administrative Hearings.


• Determination and documentation must be completed in a timely and accurate manner. This is accomplished by analyzing, interpreting and applying complex policies and regulations.


• Directly supervise the work of the unit and provide support and coverage by completing the eligibility determination when applicable policy is complex.


• This position resolves all new, unusual or complex determinations which are elevated by subordinates.


• Reviews management reports, provides activity reports to KDHE management, and assigns work to subordinates.


• Provide full range, direct supervision for assigned staff.


• Establishes performance expectations and priority outcomes, evaluates performance, provides employee counseling and guidance, and assigns work.


• Ensures that subordinates are successful in managing their assigned duties and may handle these duties in the event of absence or vacancy.


• Participate in hiring and disciplinary actions.

Qualifications

• Education:
  
  
  
  • High School, GED
  
  
  
  


• Licensing & Certification:
  
  
  
  • Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
  
  
  
  


• Minimum Qualifications:
  
  
  
  • Four years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency's program.
  
  
  • College Education or at least 1 year of experience processing eligibility with exposure Fair Hearing Appeal requests can be substituted
  
  
  
  


• Preferred Qualifications:
  
  
  
  • Some post‑high school education
  
  
  • Word, Excel, PowerPoint, Access
  
  
  • Proofreading, editing, attention to detail
  
  
  • Demonstrated analytical skills
  
  
  • Knowledge of Medicaid Programs
  
  
  • Ability to manage competing priorities
  
  
  • Experience utilizing computer, imaging, and eligibility determinations
  
  
  • Ability to Communicate with different audiences
  
  
  • Ability to gather relevant information
  
  
  • Ability to manage large workloads
  
  
  • Experience interviewing, investigating, compiling information, documenting decisions
  
  
  • Experience processing eligibility for Elderly & Disabled and Long-Term care medical programs including Spousal Impoverishment and Hybrid
  
  
  
  

Post-Offer, Pre-employment Requirements

• Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a state job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions

How To Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Veteran’s Preference

How To Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE

The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to [phone], scanned and emailed to [e-mail], or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.