Fair Hearing Specialist: Associate Benefits Opportunity

City of New York; New York (NY); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

City of New York's Fair Hearing Administration is seeking an Associate Benefits Opportunity Specialist, Level II to oversee case handling, prepare evidence packets, and represent FIA at hearings to defend and resolve benefit actions.

Under general supervision, you will supervise staff, coordinate with community groups and external agencies, and ensure timely, accurate reviews of CA, SNAP, IREA and MA actions, supporting participants toward economic independence.

Qualifications

• A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either (a) client services or (b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming.
• A baccalaureate degree from an accredited college; plus eighteen (18) months of full time satisfactory experience working as Benefits Opportunity Specialist; or
• A baccalaureate degree from an accredited college; plus eighteen (18) months of full time satisfactory experience as described in one (1) above.
• College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.

Responsabilités

• Provide supervision/expertise/assistance to Associate Job Opportunity Specialist I in their day-to-day functions, by monitoring/maintaining controls on subordinates’ activities, by reviewing reports and ensuring adherence to quality/quantity standards.
• Prepare/present/testify in official hearings the Agency's case before City/State court and hearing officials, by reviewing records/evidence packets and answering questions.
• Establish positive working relationships with subordinates, liaise with community groups and external agencies to facilitate cooperation and resolve issues.
• Ensure that review is conducted accurately, thoroughly, and timely; coordinate with staff to maintain coverage and correct errors within deadlines.
• Participate in staff meetings, facilitate agendas, train subordinates, and prepare regular performance reports.

Formation

High school diploma or equivalency

Baccalaureate degree

Baccalaureate degree with experience requirement

Credits substitution for experience

Description du poste

City of New York's Fair Hearing Administration is seeking an Associate Benefits Opportunity Specialist, Level II to oversee case handling, prepare evidence packets, and represent FIA at hearings to defend and resolve benefit actions.

Under general supervision, you will supervise staff, coordinate with community groups and external agencies, and ensure timely, accurate reviews of CA, SNAP, IREA and MA actions, supporting participants toward economic independence.