Fair Fares Enrollment Specialist

City of New York; New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

City of New York is seeking a Community Associate to function as an Enrollment Specialist for the Fair Fares program. The role involves meeting with consumers, reviewing documents for completeness, and enrolling eligible residents in the Fair Fare program at various walk-in locations across NYC.

The Enrollment Specialist handles sensitive documents with confidentiality, navigates the enrollment database, and communicates program requirements.

Qualifications

• High school graduation or equivalent with three years of experience in community work or related duties.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Enroll participants at walk-in locations, review documents, and gather required information.
• Navigate the enrollment database and input demographic data accurately.
• Finalize and submit Fair Fare applications and inform applicants of missing information.
• Coordinate information sessions and outreach across the five boroughs.

Skills

Public speaking

Data entry

Customer service

Discretion/confidentiality

Education

High school degree or equivalent

Job description

City of New York is seeking a Community Associate to function as an Enrollment Specialist for the Fair Fares program. The role involves meeting with consumers, reviewing documents for completeness, and enrolling eligible residents in the Fair Fare program at various walk-in locations across NYC.

The Enrollment Specialist handles sensitive documents with confidentiality, navigates the enrollment database, and communicates program requirements.