Factory Store Sales - Hot tubs

Bullfrog Spas; Seattle (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

Bullfrog Spas in Shoreline, WA is seeking a full-time sales associate to assist in-store customers with spa purchases, supplies, and related services.

Responsibilities include greeting customers, answering calls and emails, stocking the showroom, coordinating deliveries, and supporting local marketing efforts.

Pay starts at $20 per hour during a 60-day training; after training, base pay becomes $16 per hour plus 3% commission on personal sales, with potential to earn $60,000–$85,000 per year.

Qualifications

• Minimum 1 year sales experience preferred.
• Excellent customer service skills.
• Proficient in Microsoft Office Suite; ability to use Teams.

Responsibilities

• Assist in-store customers with Spa sales and related products.
• Respond to phone calls and emails from customers.
• Stock merchandise and maintain showroom appearance.
• Coordinate spa delivery and installation logistics.
• Support store marketing activities and promotions.
• Maintain cleanliness and organization of showroom and warehouse.
• Assist with inventory control and purchasing.

Skills

Sales experience

Customer service

Microsoft Office

Organized

Interpersonal skills

Persuasion

Verbal communication

Time management

Self-confidence

Lifting up to 40 lbs

Tools

Microsoft Office

Teams

Job description

Our mission at Bullfrog Spas is simple: Create peaceful lives. This mission is realized for customers through incredible products and services, but our mission also applies to us. At Bullfrog Spas we do our very best to make our own lives and those of our fellow team members peaceful. We're guided by the values of care, commitment, trust, and innovation. Committed team members and this values-driven culture have helped to make Bullfrog Spas the fastest-growing premium hot tub manufacturer in the world, one of Utah's premier brands, and an amazing place to work and grow in your career. Also, will provide an environment that you can make living selling hot tubs.

Objectives

Ensure 100% customer satisfaction by providing stand-out service to Bullfrog Spas customers. Help to increase store sales and build customer loyalty. This is a full-time position. Will receive an hourly pay plus a commission per spa sold.

Pay

Pay will start at a $20.00 per hour during a 60-day training program and then switch to the $16.00 per hour base pay with a 3% commission on personal sales. With a potential to make $60,000 - $85,000 per year.

Location

This role will support our Shoreline, WA store location.

Responsibilities

• Assist in-store customers with Sales of Spas
• Assist in-store customers with supplies and chemicals
• Receive and respond to customer phone calls and emails
• Stock merchandise and maintain retail portion of warehouse
• Efficiently stack and store the merchandise in the appropriate areas
• Spa payment and delivery coordination
• Improve and execute follow up methods with new and existing customers
• Product purchasing, stocking and inventory control
• Assist with store marketing activitiesMaintain cleanliness and appearance of showroom

Skills / Qualifications

At least one year of sales experience preferred. Excellent customer service skills. Proficient in Microsoft Office. Organized self-starter. Interpersonal skills to work with a wide variety of people each day, build relationships and network. Professional customer service skills. Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers. Ability to participate in and attend sales meetings even if outside regular business hours, as required. Administrative organization skills, including Microsoft Office, Teams, Time Management, verbal communication, self-confidence. Promoting process improvement and decision making, attention to detail. Ability to lift and carry up to 40 lbs.

Miscellaneous

Advise and assist the store manager(s) with special projects and events as needed. When deemed necessary, assist with any/all needs, and other duties and assigned. Must be willing and able to work weekends. Must be willing to work off-site events.