Factory Store Sales - Hot tubs

Bullfrog Spas; Cary (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Bullfrog Spas in Cary, NC is seeking a results‑driven in‑store sales associate to drive spa sales and deliver outstanding customer service. You will assist customers, manage stock, coordinate payments and deliveries, and support marketing efforts.

Training starts at $20/hr for 60 days, then base pay $16/hr plus a 3% personal sales commission, with potential annual earnings of $60k–$85k. This full-time role requires weekend availability and a willingness to attend off-site events as needed.

Qualifications

• At least one year of sales experience preferred.
• Excellent customer service skills.
• Proficient in Microsoft Office and basic tech tools.
• Organized self-starter with strong communication abilities.
• Ability to work weekends and attend events as needed.
• Comfortable lifting up to 40 lbs.

Responsibilities

• Assist in-store customers with sales of spas.
• Assist customers with supplies and chemicals.
• Receive and respond to customer calls and emails.
• Stock merchandise and maintain showroom/warehouse area.
• Coordinate spa payments and delivery scheduling.
• Improve follow-up methods with new and existing customers.
• Participate in purchasing, stocking, and inventory control.
• Assist with store marketing activities.
• Maintain cleanliness and appearance of showroom.

Skills

Sales experience

Customer service

Organized

Interpersonal skills

Communication

Time management

Team player

Lift up to 40 lbs

Tools

Microsoft Office

Teams

Job description

Company Description

Our mission at Bullfrog Spas is simple: Create peaceful lives. This mission is realized for customers through incredible products and services, but our mission also applies to us. At Bullfrog Spas we do our very best to make our own lives and those of our fellow team members peaceful. We're guided by the values of care, commitment, trust, and innovation. Committed team members and this values-driven culture have helped to make Bullfrog Spas the fastest-growing premium hot tub manufacturer in the world, one of Utah's premier brands, and an amazing place to work and grow in your career. Also, will provide an environment that you can make living selling hot tubs.

Objectives

Ensure 100% customer satisfaction by providing stand-out service to Bullfrog Spas customers. Help to increase store sales and build customer loyalty. This is a full-time position. Will receive an hourly pay plus a commission per spa sold.

This role will support our Cary, NC store location.

Pay will start at a $20.00 per hour during a 60-day training program and then switch to the $16.00 per hour base pay with a 3% commission on personal sales. With a potential to make $60,000 - $85,000 per year.

Responsibilities

• Assist in-store customers with Sales of Spas
• Assist in-store customers with supplies and chemicals
• Receive and respond to customer phone calls and emails
• Stock merchandise and maintain retail portion of warehouse
• Efficiently stack and store the merchandise in the appropriate areas
• Spa payment and delivery coordination
• Improve and execute follow up methods with new and existing customers
• Product purchasing, stocking and inventory control
• Assist with store marketing activities
• Maintain cleanliness and appearance of showroom

Skills/Qualifications

At least one year of sales experience preferred. Excellent customer service skills. Proficient in Microsoft Office. Organized self-starter. Interpersonal skills to work with a wide variety of people each day, build relationships and network. Professional customer service skills. Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers. Ability to participate in and attend sales meetings even if outside regular business hours, as required. Administrative organization skills, including Microsoft Office, Teams, Time Management, verbal communication, self-confidence. Promoting process improvement and decision making, attention to detail. Ability to lift and carry up to 40 lbs.

Miscellaneous

Advise and assist the store manager(s) with special projects and events as needed. When deemed necessary, assist with any/all needs, and other duties and assigned. Must be willing and able to work weekends. Must be willing to work off-site events.