Facility Technicians

ATG Entertainment USA; San Antonio (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Flexible hours

Geographic mobility opportunities

Upward mobility within ATG

Job summary

ATG Entertainment USA is seeking Facility Technicians in San Antonio, TX to support venue preparation and event operations across indoor and outdoor theatre spaces. This role reports to the Assistant Property and Facilities Manager and involves duties before, during, and after performances.

Responsibilities include venue setup, marquee changes, cleaning tasks with PPE, assisting departments, and handling patron issues.

Qualifications

• Existing knowledge of ATG policies and procedures.
• Basic understanding of maintenance and repair.
• Basic understanding of electrical distribution.
• Familiarity with venue layout and seating.
• Ability to read event advance documents, event times and operational needs.

Responsibilities

• Assist in preparing the venue for opening.
• Change the marquee following each performance.
• Clean up venue trash and bio fluids using PPE.
• Walk venue inside/outside to sweep and clean or direct cleaning team.
• Prepare set ups per event advance; set up tables, merch display, signage.
• Deliver Playbills/programs to the theatre when required.
• Assist other departments as directed by a supervisor.
• Respond to venue/patron issues with sensitivity.
• Set up & break down vendor displays, bike rack, station, security tables, bollards and metal detectors.
• Perform general duties as assigned.

Job description

Building - Facility

San Antonio, TX, US

POSITION

Facility Technicians

LOCATION

San Antonio, TX

HOURS

Event days, nights, weekends, and potential holidays

About The Position

The Facility Technicians, reporting to the Assistant Property and Facilities Manager, assists in venue preparation prior, during, and after the event.

• Assist in preparing the venue for opening
• Changing the marquee following each performance
• Venue cleanup of trash and bio fluids as needed, using personal protective equipment
• Walking venue inside/out to sweep and clean or direct cleaning team, as needed
• Prepare set ups as outlined in event advance; set up tables, merch display, signage
• Confirm receipt of and deliver Playbills/programs to the theatre when required
• Assist other departments when necessary and as directed by a supervisor
• Respond to a wide range of venue/patron issues with sensitivity and care
• Setting up & breaking down of vendor displays, bike rack, station, security tables, bollards and metal detectors
• General duties as assigned

PEOPLE, PLACES, and THINGS

• The position will work across the ATG-San Antonio venues, the Majestic Theatre, Charline McCombs Empire Theatre and The Espee at St. Paul Square.
• Collaborate and effectively communicate with ATG San Antonio departments (Property & Facilities, General Management, Production, Front of House, Ticketing/Box Office, Marketing, Food & Beverage), and outside vendors/partners/patrons.

EXPERIENCE And SKILLS

• Existing knowledge of or the ability to quickly learn the following:
• ATG policies and procedures
• Basic understanding of overall Maintenance and repair.
• Basic understanding of electrical distribution
• Venue layout and seating
• Event advance document, Event times and operational needs

COMPETENCIES

• Must be able to multi-task and respond effectively in time sensitive environment.
• The physical requirements of the position include heavy lifting and standing for extended periods of time.
• Work outside (The Espee is an outdoor amphitheater, and The Majestic & Empire Theatres are indoors)
• The candidate should have strong interpersonal skills along with the ability to work independently while exercising judgement and initiative.

Benefits

• Flexible hours, nights and weekends.
• As an international company, ATG offers potential for geographical changes as well as upward mobility within the company

Nothing beats the energy and excitement of a great live performance. That's why our mission is to inspire, delight, and unite the world by delivering exceptional live experiences. Since 1992, we've grown to be a world leader in live entertainment. 18 million people a year attend live performances at one of our 70 iconic venues across North America, the United Kingdom, Spain and Germany. That number keeps growing. We partner with the world's top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world's most popular theatre ticketing sites, with 18 million and counting customers getting their tickets directly from us.

People are at the heart of our success. Our core values - Connect through every act, Thrive doing work we love, Perform at our best, and Dare to do different - are about our people. Thousands of people work for ATG Entertainment worldwide and it's their passion and commitment that allows us to create great live entertainment experiences.

Learn more about ATG, visit www.atgentertainment.com

ATG Entertainment's Inclusion, Diversity, Equity, & Access Mission Statement

A Stage for Everyone

Our stages are aplatformfor compellingstories- stories that arefor all,by all, andofall.We shine our spotlight on our differences and believe that understanding and celebrating these differences makes usbetter globalcitizens. Wearepassionate about the pursuit of true diversity andequality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG Entertainment, we provide a stage for everyone.