Facility Systems Technician - Full Time

Mercy; Lebanon (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy is seeking a highly skilled Facility Systems Technician to operate, maintain, and repair HVAC, boilers, refrigeration equipment, and electrical/plumbing systems across Mercy locations. The role emphasizes safety, reliability, and exceptional customer service within hospitals and clinics.

The incumbent will work with minimal supervision to resolve issues, support the Environment of Care, and contribute to high-quality facility operations.

Qualifications

• 4 or more years commercial experience with HVAC, boilers, and refrigeration equipment.
• EPA Universal Certification required within 12 months.
• Valid boiler-related licenses or licensure within required locations; certification within specified timelines.
• Excellent oral and written communication; ability to read technical manuals and follow instructions.
• Ability to manage time and materials and deliver work at high quality and low cost.

Responsibilities

• Operate, maintain, and repair electrical/plumbing systems, movable equipment, and facility assets.
• Provide exceptional customer service and communicate effectively with stakeholders.
• Resolve repair issues independently with little supervision.
• Support hospital and clinic facilities to ensure safe Environment of Care.
• Prioritize work, interpret blueprints/specifications, and ensure compliance with safety standards.

Skills

HVAC systems

Boilers

Refrigeration

Electrical distribution

Control systems

Plumbing

Carpentry

Painting

Customer service

Reading manuals

Math & measurements

Time management

Blueprints comprehension

Education

High school diploma or equivalent

Technical or vocational training

Tools

Outlook

TMS

Nuvolo

Job description

Find your calling at Mercy! This is a highly skilled position requiring advanced knowledge of boiler, HVAC, refrigeration, electrical distribution, control system maintenance and operation, plumbing, electricity, carpentry, and painting.

The skills required for this position will allow the incumbent to resolve repair issues independently with little to no supervision.

The position will support small and midsize hospitals, critical access hospitals, small inpatient/outpatient facilities, and clinics.

The Facility Systems Technician provides the necessary skill to operate, maintain, and repair various electrical/plumbing systems, movable equipment, physical plant equipment, furniture, walls, ceilings, and floors.

Utilizes exceptional customer service and communication skills.

The purpose of this position is to ensure a safe working environment and support an exceptional Environment of Care for Mercy.

Position Details

Minimum Required Qualifications

Education: None

Licensure

• Valid Drivers License for all Mercy locations
• Mercy Arkansas Hospitals require High Pressure Boiler Operators License administered by Arkansas Dept. of Labor and Licensing where boilers are installed. Incumbents must have license. New hires must obtain licensure within 1 year of employment.
• Mercy Hospital OKC requires Class III Boiler Operator's License administered by Oklahoma Dept. of Labor where boilers are installed. Incumbents must have license. New hires must obtain licensure within 90 days of employment.
• Class C Tank Operator Training and Certification required for all Mercy locations. Must achieve certification within 90 days of employment.
• Fire door maintenance training program with certificate of completion. Incumbents must have training. New hires will be required to complete training within 90 days of employment.
• UL fire stop training with certificate of completion. Incumbents must have training. New hires will be required to complete training within 90 days of employment.

Experience

4 or more years commercial experience working with HVAC, boilers, and refrigeration equipment.

Certification/Registration

• EPA Universal Certification as required by 40CFR, Part 82, Subpart F for all Mercy locations. Must achieve certification within 12 months of employment.

Other Skills and Knowledge

• Requires oral and written communication skills to communicate with customers and follow instructions.
• Verbal ability required to read and understand technical manuals.
• Numerical ability required to make calculations for testing, installation, measurement, estimation and repair of equipment.
• Ability to prioritize work assignments, conceptualize and formulate finished product.
• Form perception is required when measuring and installing parts and equipment.
• Spatial ability required to understand forms and relationships when working from blueprints or specifications.
• Requires knowledge and use of various computer software such as Outlook, TMS and/or Nuvolo.
• Ability to manage time and materials efficiently. Completes work assignments in a high-quality manner and the lowest cost to Mercy.
• Requires exceptional customer service skills and ability to achieve department goals.
• Requires general manual dexterity, basic math knowledge, and mechanical aptitude.
• Exposure to extreme temperatures, electric shock, and loud noise.

Preferred Qualifications

Education

High school diploma or equivalent preferred. 2 or more years of training in a Technical or Vocational School.

Licensure

Boiler, HVAC, or Refrigeration. Electrical and/or Plumbing.

Experience

5 or more years working in a facility maintenance position within a healthcare environment.

Certification/Registration

Prefer training in NFPA 80 regulations for fire door inspection and maintenance.

Prefer training in UL standards for fire stopping.

ASSE 6040 training for medical gas maintenance.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters.

At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.