Facility Systems Technician II - Fulltime - Mercy Hospital NW Arkansas

Mercy Co; Fayetteville (AR); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Paid time off

Matched retirement plans

Job summary

Mercy is seeking a Facility Systems Technician in Arkansas to operate, maintain and repair boiler, HVAC, refrigeration, and related systems across hospitals and clinics. You will work with minimal supervision while prioritizing safety and quality in a fast-paced healthcare setting.

Required licensure includes Boiler Operator and EPA Universal Certification with onboarding within specified timelines; 1–3 years of commercial HVAC experience is preferred.

Qualifications

• Valid driver's license for all Mercy locations.
• Mercy Arkansas Hospitals require High Pressure Boiler Operators License; obtain within 1 year.
• Class C Tank Operator Training; obtain within 90 days.
• EPA Universal Certification for handling refrigerants; obtain within 12 months.
• Fire door and UL fire stop training; complete within 90 days.
• 1–3 years commercial HVAC, boilers, and refrigeration experience.

Responsibilities

• Operate, maintain, and repair boiler, HVAC, refrigeration, electrical systems.
• Support hospitals and clinics to ensure environment of care and safety.
• Perform preventive maintenance and respond to equipment failures promptly.
• Use Outlook, TMS and Nuvolo for work orders and documentation.

Skills

HVAC/Boiler systems

Refrigeration equipment

Electrical distribution

Plumbing

Control systems maintenance

Customer service

Reading technical manuals

Education

High School Diploma or equivalent

Technical/Vocational training

EPA Universal Certification

Boiler/HVAC/Refrigeration licensure (preferred)

Tools

Outlook

TMS

Nuvolo

Job description

Find your calling at Mercy! Position Details: This is a skilled position requiring advanced knowledge of boiler, HVAC, refrigeration, electrical distribution, control system maintenance and operation, plumbing, electricity, carpentry, and painting. The position will minimal supervision and support small and midsize hospitals, critical access hospitals, small inpatient/outpatient facilities, and clinics. The Facility Systems Technician provides the necessary skill to operate, maintain, and repair various electrical/plumbing systems, movable equipment, physical plant equipment, furniture, walls, ceilings, and floors. Utilizes exceptional customer service and communication skills. The purpose of this position is to ensure a safe working environment and support an exceptional Environment of Care for Mercy.

Minimum Required Qualifications Licensure

• Valid Drivers License for all Mercy locations
• Mercy Arkansas Hospitals require High Pressure Boiler Operators License administered by Arkansas Dept. of Labor and Licensing where boilers are installed. Incumbents must have license. New hires must obtain licensure within 1 year of employment.
• Class C Tank Operator Training and Certification required for all Mercy locations. Must achieve certification within 90 days of employment.
• EPA Universal Certification as required by 40CFR, Part 82, Subpart F for all Mercy locations. Must achieve certification within 12 months of employment.
• Fire door maintenance training program with certificate of completion. Incumbents must have training. New hires will be required to complete training within 90 days of employment.
• UL fire stop training with certificate of completion. Incumbents must have training. New hires will be required to complete training within 90 days of employment.

Experience:1 to 3 years commercial experience working with HVAC, boilers, and refrigeration equipment.

Certification/Registration

EPA approved Universal Certification for handling Refrigerants (within 12 months of employment)

Other Skills and Knowledge

• Requires oral and written communication skills to communicate with customers and follow instructions.
• Verbal ability required to read and understand technical manuals.
• Numerical ability required to make calculations for testing, installation, measurement, estimation and repair of equipment.
• Ability to prioritize work assignments, conceptualize and formulate finished product.
• Form perception is required when measuring and installing parts and equipment.
• Spatial ability required to understand forms and relationships when working from blueprints or specifications.
• Requires knowledge and use of various computer software such as Outlook, TMS and/or Nuvolo.
• Ability to manage time and materials efficiently. Completes work assignments in a high-quality manner and the lowest cost to Mercy.
• Requires exceptional customer service skills and ability to achieve department goals.
• Incumbent must achieve favorable results on both oral and written competency exam prior to advancing to Facility Systems Technician III.
• Requires general manual dexterity, basic math knowledge, and mechanical aptitude.
• Exposure to extreme temperatures, electric shock, and loud noise.

Preferred Qualifications

Preferred Education: High school diploma or equivalent preferred; 2 or more years of training in a Technical or Vocational School.

Preferred Licensure: Boiler, HVAC, or Refrigeration. Electrical and/or Plumbing.

Preferred Experience: 5 or more years working in a facility maintenance position within a healthcare environment

Preferred Certification/Registration: Prefer training in NFPA 80 regulations for fire door inspection and maintenance. Prefer training in UL standards for fire stopping. ASSE 6040 training for medical gas maintenance

Other Skills and Knowledge

• Requires oral and written communication skills to communicate with customers and follow instructions.
• Verbal ability required to read and understand technical manuals.
• Numerical ability required to make calculations for testing, installation, measurement, estimation and repair of equipment.
• Ability to prioritize work assignments, conceptualize and formulate finished product.
• Form perception is required when measuring and installing parts and equipment.
• Spatial ability required to understand forms and relationships when working from blueprints or specifications.
• Requires knowledge and use of various computer software such as Outlook, TMS and/or Nuvolo.
• Ability to manage time and materials efficiently. Completes work assignments in a high-quality manner and the lowest cost to Mercy.
• Requires exceptional customer service skills and ability to achieve department goals.
• Incumbent must achieve favorable results on both oral and written competency exam prior to advancing to Facility Systems Technician III.
• Requires general manual dexterity, basic math knowledge, and mechanical aptitude.
• Exposure to extreme temperatures, electric shock, and loud noise.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

• including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters.

At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

As we grow, you'll grow with us.

Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.