Facility Support Staff

FMC Ice Sports; Fitchburg (MA); On-site; USD 17,000 - 24,000; Full time

Job summary

FMC Ice Sports in Fitchburg, MA is seeking Facility Support Staff to ensure a welcoming guest experience. You may work as a skate monitor, cashier, or timekeeper, with on-the-job training provided.

Applicants should have excellent customer service, be a team player, be at least 16, and value dependability and organization. The role offers $15 per hour, non-negotiable, with straightforward entry in a community arena environment.

Qualifications

• Excellent customer service skills.
• Be a team player.
• Be at least 16 years old.
• Understand the importance of dependability & organization.
• No prior rink experience required; training provided.

Responsibilities

• Skate Monitor duties to help guests have a safe, enjoyable experience.
• Cashier responsibilities at the front desk or entry area.
• Timekeeper duties for ice-related events or schedules.

Skills

Customer service

Team player

Dependability

Organization

Job description

Description

Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

Facility Support Staff is responsible for a variety of tasks and functions in the arena to ensure an exceptional customer experience. Responsibilities could include:

• Skate Monitor


• Cashier


• Timekeeper

No prior experience in an ice rink or ice sports required. We will train.

Requirements

A Successful Candidate Will...

• Have excellent customer service skills


• Be a team player


• Be at least 16 years old


• Understand the importance of dependability & organization

Compensation: $15 per hour, non-negotiable

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.