Facility Security Assistant, PT (Continuous)

City-of-Oakland,-Ca; Oakland (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Oakland is seeking an entry-level Facility Security Assistant under the Office of Parks, Recreation & Youth Development. You will provide security for public buildings, respond to the public, answer phones, and support event setups.

You will work with a diverse community, require adaptability and strong interpersonal skills, and may work nights, holidays, and weekends. Candidates should be able to lift light to moderate loads and perform routine cleaning.

Qualifications

• Education equivalent to completing the twelfth grade.
• At least one year of general work experience with the public.
• Valid California driver's license required.

Responsibilities

• Oversee facility usage and provide security oversight per rules and contracts.
• Perform routine and special security checks; open/close facilities.
• Prepare facility for events and rentals; review facility checklist.
• Sweep, mop, wipe surfaces, and maintain cleanliness of facilities.
• Arrange equipment and furniture; set up for activities.
• Maintain office hours and respond to the public; work varying shifts.
• Lift heavy furniture and equipment as needed.
• Observe safety standards and identify hazards.

Skills

Adaptability

Attention to Detail

Building & Maintaining Relationships

Customer Focus

Fact Finding

General Physical Ability

Manual Dexterity

Oral Communication

Professional Impact

Professional & Technical Expertise

Reading Comprehension

Safety Focus

Education

High School Diploma or Equivalent

Job description

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Why join the City of Oakland the Oakland Parks, Recreation & Youth Development department?

With an emphasis on Oakland’s youth, Oakland Parks, Recreation & Youth Development (OPRYD), and its partners will provide best-in-class, relevant, and equitable programs and services, while meeting the specific needs of people and communities both at the neighborhood level and regionally throughout the City of Oakland. We achieve this mission through intentional engagement and by removing the barriers that prohibit equitable opportunities for all. Reimagine, recreate, and reinvent OPRYD with us!

Under immediate supervision in the Office of Parks and Recreation, Facility Security Assistants provide support related to the use and security of public buildings, recreational facilities, parks, and other City properties in use by staff or patrons; perform a combination of building security, answering phones, responding to the public, accepting rental applications and modifying rental agreements for extended hours, enforcing rules and regulations of the facility, moving and setting-up furniture which may include lifting and other light cleaning duties; and perform related duties as assigned.

This is an entry-level classification whose incumbents provide oversight and basic security to public buildings, recreational facilities, parks, and other City properties in use by City staff or patrons. Facility Security Assistants receive immediate supervision from supervisory or management staff and may provide oversight to subordinate staff.

We are looking for someone who is:

• Passionate about community engagement.
• Enthusiastic and excited to play an active role in the Oakland Community.
• A team player with strong interpersonal skills.
• Professional with a good attitude.
• Adaptable, dependable and flexible.

What you will typically be responsible for:

• Overseeing usage of facilities by staff or patrons; providing security oversight by enforcing rules and regulations established by facility and contracted terms of agreement for facility usage (i.e. hours of event, alcohol usage, requesting uninvited guests to leave), and reporting major problems as needed.
• Performing routine and special security checks; opening and closing facilities; monitoring people entering or leaving the property after regular operating hours.
• Preparing facility for special event or rental, reviewing facility checklist prior to renting.
• Sweeping and mopping floors, wiping down tables and kitchen and vacuuming carpets prior to event; checking facility and bathrooms for cleanliness and supplies; emptying trash and litter containers.
• Arranging equipment and furniture; performing set-up for scheduled activities; securing building.
• Maintaining scheduled office hours, answering phones, responding to the public regarding facility usage; working assigned shifts, which can include nights, holidays and weekends.
• Lifting heavy furniture and equipment for facility set up and usage.
• Observing and enforcing safety standards and security requirements; identifying existing and potential hazards.

A few reasons you might love this job:

• You will be doing meaningful and challenging work.
• You will get the opportunity to work with a diverse community on events.
• You will get the opportunity to work independently.

A few challenges you might face in this job:

• You will experience heavy public contact and interactions.

Competencies Required:

• Adaptability: Responding positively to change and modifying behavior as the situation requires.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.
• Customer Focus: Attending to the needs and expectations of customers.
• Fact Finding: Obtaining facts and data pertaining to an issue or question.
• General Physical Ability: Using strength, endurance, flexibility, balance, and coordination.
• Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently.
• Oral Communication: Engaging effectively in dialogue.
• Professional Impact: Presenting self as a positive representative of the organization.
• Professional & Technical Expertise: Applying technical subject matter to the job.
• Reading Comprehension: Understanding and using written information.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards.

This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire.

Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable.

Education:

Equivalent to the completion of the twelfth grade.

Experience:

One year of general work experience working with the public. Experience performing building maintenance and light security preferred.

License or Certificate / Other Requirements:

Successful incumbents in this job are expected to operate an automotive vehicle in the performance of the assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost-effective method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations or transport equipment in a timely manner as required in the performance of duties.

Disaster Service Workers

All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

The Recruitment Process:

This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Oakland Parks, Recreation & Youth Development (OPRYD) Department for further consideration.

Meeting the minimum qualification requirements may not result in further consideration, only the most qualified candidates will be contacted for interviews.