Facility Reimbursement Technician

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Job summary

Commonwealth of Pennsylvania is recruiting for a Facility Reimbursement Technician in the Delaware Valley Veterans' Home Revenue Department. The role reviews resident financial data, determines monthly fees, and supports benefit eligibility. You will verify accounts, handle fee adjustments, and respond to inquiries.

On-site schedule is 37.5 hours per week with standard business hours. The position requires three years of public‑facing billing experience or an equivalent combination of education

Qualifications

• Three years of experience involving public contact work in the billing and collection of financial accounts or debts.
• Equivalent combination of experience and training; college-level work may substitute on a year-for-year basis.
• You must meet PA residency requirements and be able to perform essential job functions.
• Criminal history checks including PA State Police and FBI clearance may be required.

Responsibilities

• Income and Asset Review: Assess financial details for residents to determine and collect monthly fees
• Expense Investigation: Review unusual expenses or questionable financial circumstances
• Fee Adjustment Processing: Calculate fee changes, prepare required forms, and communicate updated charges
• Benefit Eligibility Support: Complete Medicaid applications and review eligibility for federal and state programs
• Account Verification: Maintain accurate electronic records by confirming credits, charges, and payments
• Resident Correspondence: Respond to inquiries and complaints regarding monthly charges and estate billing

Education

College-level coursework in business/finance/healthcare management

Job description

If you are seeking purposeful and detailed work in financial reimbursement, join the Department of Military and Veterans Affairs (DMVA) as a Facility Reimbursement Technician. Working in the Revenue Department of the Delaware Valley Veterans' Home, you will support smooth operations that allow us to provide high-quality services to our resident veterans.

DESCRIPTION OF WORK

This position focuses on reviewing and updating resident financial information to determine correct fees and support benefit eligibility. You will play a key part in keeping records accurate and ensuring proper reimbursement for the facility.

• Income and Asset Review: Assess financial details for residents to determine and collect monthly fees
• Expense Investigation: Review unusual expenses or questionable financial circumstances
• Fee Adjustment Processing: Calculate fee changes, prepare required forms, and communicate updated charges
• Benefit Eligibility Support: Complete Medicaid applications and review eligibility for federal and state programs
• Account Verification: Maintain accurate electronic records by confirming credits, charges, and payments
• Resident Correspondence: Respond to inquiries and complaints regarding monthly charges and estate billing

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements

• Three years of experience involving public contact work in the billing and collection of financial accounts or debts; or
• An equivalent combination of experience and training. Completion of college-level work with major course work in business administration, finance, accounting, health care management, or a related field may be substituted for required experience on a year-for-year basis.

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.