Facility Reimbursement Technician

Commonwealth of PA; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health plans

Paid vacation

Paid sick leave

Paid parental leave (8 weeks)

Military leave

Flexible work schedules

Employee discounts

Job summary

The Commonwealth of Pennsylvania's Department of Military and Veterans Affairs seeks a Facility Reimbursement Technician for the Delaware Valley Veterans’ Home. You will review resident financial data, determine monthly fees, and ensure accurate reimbursements to support high‑quality care for veterans.

The role requires careful attention to billing, eligibility checks for Medicaid and other programs, and precise record keeping.

Qualifications

• Three years of experience involving public contact work in the billing and collection of financial accounts or debts.
• Equivalents: college coursework in business/finance substituted year-for-year for experience.

Responsibilities

• Income and Asset Review: assess financial details to determine monthly fees.
• Expense Investigation: review unusual expenses or questionable financial circumstances.
• Fee Adjustment Processing: calculate fee changes and communicate updated charges.
• Benefit Eligibility Support: complete Medicaid applications and review eligibility for programs.
• Account Verification: maintain accurate electronic records of credits, charges, and payments.
• Resident Correspondence: respond to inquiries and complaints about monthly charges and estate billing.

Skills

Public contact billing

Financial accounts review

Attention to detail

Education

College-level coursework in business/finance

Job description

THE POSITION

If you are seeking purposeful and detailed work in financial reimbursement, join the Department of Military and Veterans Affairs (DMVA) as a Facility Reimbursement Technician. Working in the Revenue Department of the Delaware Valley Veterans’ Home, you will support smooth operations that allow us to provide high-quality services to our resident veterans.

This role requires strong attention to detail and organizational skills. Submit your application today to be part of a mission that matters!

Watch this video to see how you can make a difference for Pennsylvania’s veterans working for the Department of Military and Veterans Affairs!

DESCRIPTION OF WORK

This position focuses on reviewing and updating resident financial information to determine correct fees and support benefit eligibility. You will play a key part in keeping records accurate and ensuring proper reimbursement for the facility.

As a Facility Reimbursement Technician, you will perform the following duties:

• Income and Asset Review:Assess financial details for residents to determine and collect monthly fees
• Expense Investigation:Review unusual expenses or questionable financial circumstances
• Fee Adjustment Processing: Calculate fee changes, prepare required forms, and communicate updated charges
• Benefit Eligibility Support:Complete Medicaid applications and review eligibility for federal and state programs
• Account Verification:Maintain accurate electronic records by confirming credits, charges, and payments
• Resident Correspondence:Respond to inquiries and complaints regarding monthly charges and estate billing

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with a 30-minute lunch.
• Telework:You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience involving public contact work in the billing and collection of financial accounts or debts; or
• An equivalent combination of experience and training. Completion of college-level work with major course work in business administration, finance, accounting, health care management, or a related field may be substituted for required experience on a year-for-year basis.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require a medical examination.

• This position falls under the provisions of the Older Adult Protective Services Act.

• Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.