FACILITY OPERATIONS SUPERINTENDENT (Program Manager IV)

State of Maryland; Ellicott City (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition reimbursement

Free mass transit in Baltimore & Annap

Generous paid leave

Paid holidays

Health coverage

Pension plan

Job summary

The Maryland Department of General Services (DGS), Office of Facilities Management (OFM), seeks a talented Superintendent to manage the Multi-Service Center Region. This leadership role directs day-to-day operations, maintenance, and safety across MSC facilities, reporting to senior leadership and coordinating with engineers, vendors, and staff.

Responsibilities include overseeing open buildings, budgeting, contracts, and personnel—ensuring continuity of service, compliance, and strategic

Qualifications

• Bachelor’s degree preferred.
• At least five years managing large public buildings or facilities.
• Experience with fiscal planning and contract negotiations.

Responsibilities

• Directs day-to-day operations and maintenance for the MSC Region.
• Oversees facilities, ensures safety, functionality, and open operations.
• Supervises facilities management teams and regional managers, engineers, and staff.
• Oversees repairs and maintenance with outside vendors (HVAC, elevators, generators, etc.).
• Manages multi-million-dollar budgets and procurement.

Skills

Facilities Management

Vendor Management

Fiscal Management

Leadership

Communication

Education

Bachelor's degree

Job description

Introduction

The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities, engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service… Consider joining our team!

GRADE

22

LOCATION OF POSITION

3451 Courthouse Drive
Ellicott City, MD 21043

Main Purpose of Job

The Maryland Department of General Services (DGS), Office of Facilities Management (OFM), is seeking a talented and experienced leader to fill the position of Superintendent for the Multi-Service Center (MSC) Region. The MSC Superintendent leads and directs the day-to-day operations and maintenance of the MSC Region for OFM. This key leadership role focuses on ensuring that all buildings and facilities within the MSC Region are safe, functional, and well-maintained.

This is an Emergency Essential position subject to emergency release procedures. Employees in this position must be willing and available for duty at all hours, day or night, and are required to remain or report for duty at all hours as needed to maintain the continuous operation of this agency. Shift assignments are subject to change based on staffing requirements and business demands. Management will make every effort to provide advance notice of any schedule changes. Employees are responsible for transportation to and from the workplace.

POSITION DUTIES

Duties include, but are not limited to:

• Facilities Management: Directs and coordinates all activities related to the management of buildings in the Superintendent's portfolio to serve the needs of tenants and visitors. Develop short- and long-term strategies for all buildings, equipment, and infrastructure (including plans for repairs, replacements, and renovations).
• Oversee daily building operations in the region, making certain each one is always open for business regardless of weather or circumstances.
• Personnel Management: Supervises facilities management teams engaged in the operation and maintenance of State office buildings, including the Assistant Superintendent, Regional Managers, engineers, building services, and administrative staff. Develops a strategic personnel and succession plan, foreseeing staffing needs and considering short- and long-term goals. Ensures compliance with OFM’s standard operating procedures and facilities best practices.
• Vendor Management: Ensures the successful completion of repairs and maintenance within State facilities by outside vendors. Works with contractors on a daily basis to oversee performance of required work on a wide variety of mechanisms and services, including but not limited to HVAC systems, elevators, energy management systems, emergency generators, life safety systems, snow removal, landscaping, janitorial, and security services.
• Fiscal Management: Oversees proper administration of multi-million-dollar budgets. Manages resources consistent with rules and regulations that govern the handling of State finances and assets. Determines emergency funding needs and prepares justifications. Reviews and approves purchases of all building equipment and supplies. Submits complete and accurate information in a timely manner.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding all qualifications.

• Bachelor’s degree from an accredited four-year college or university is preferred.
• At least five (5) years of full-time experience in a professional capacity overseeing the operation of a large public building, hospital, educational complex, industrial plant, or large commercial structure. Experience managing large, multifacility organizations or operations is a plus.
• Three (3) years of this experience should include responsibility for fiscal planning, contract negotiations, office management, and supervision of skilled building maintenance personnel.
• Strong written and verbal communication skills with experience interacting with executive and senior leadership, agency management, staff, vendors, and building tenants.

SELECTION PROCESS

It is important that you provide complete and accurate information on your application. Please include all experience and education that is related to this position. All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part‑time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.

Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process.

Please note that selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.

You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

BENEFITS

The State of Maryland offers a generous benefits package that includes:

• Tuition reimbursement, if funding is available, for those who qualify
• Free mass transit in Baltimore & Annapolis
• Generous paid leave that increases with years of service
• Paid holidays
• Health coverage with low out-of-pocket costs
• Employee & employer contributory pension plan

Click on the link below for more information
STATE OF MARYLAND BENEFITS

DGS is an Equal Opportunity Employer