Facility Operations Specialist

Deutsche Post; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Job summary

DHL Express is seeking a Facility Agent to support a fast-paced environment by handling facilities tasks, coordinating with the Project Coordinator, and maintaining accurate records. The role requires attention to detail, safety compliance, and strong teamwork in a busy logistics setting.

The successful candidate will assist with maintenance, space planning, event setup, and reporting. Excellent communication and readiness to participate in the ERT/Safety team are essential.

Qualifications

• High School diploma or Technical Certification or equivalent education, training and experience and 1+ years’ experience in a related field
• Subject matter expert in service, production, or support area of responsibility.
• Proficient in the use of MS Office software ACD, MS Office, Quality Monitoring System, etc.
• Basic Troubleshooting IT Skills relating to PCs and peripheral devices i.e., printers, monitors, etc.

Responsibilities

• Lift heavy boxes, files, paper, etc. when needed.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• Consistently adhere to all business and safety procedure guidelines.
• Take directions from supervisor or site manager.
• Maintain all logs and reporting documentation.
• Participate in cross-training (Filing, outgoing shipments, etc.)
• Operating mailing, copy or scanning equipment.
• Shipping & Receiving use a pallet jack to move and unload pallets.
• Handle time-sensitive material (i.e., confidential, urgent packages)
• Create and ship files.
• Provide backfill when needed.
• Sort and deliver mail, small packages.
• Moving, setup, and breakdown of programs and events
• Set up (Support Customer Service events)
• Member and active participant of the ERT/Safety team
• Perform other tasks as assigned.
• Support implementation of appropriate plans for best allocation and utilization of space and resources for new buildings, or reorganizing of current premises.
• support the management of the health and safety committee.
• Day-to-day operational objectives as agreed by staff or contractors have been completed satisfactorily and lookout for any deficiencies.
• Support implementation of process improvement and performance management techniques to monitor achievement of agreed service levels.
• Support all maintenance activities at the site, ensuring repairs and changes are performed timely and flawlessly.
• Ensure all necessary facilities systems are kept in reliable working conditions and that they meet any required customer / regulatory specifications.
• Maintenance: submitting or completing maintenance orders, including repairs to electrical, plumbing, and structural issues
• Maintaining day-to-day operations of facilities, through ticketing system.
• Conducts and documents regular facilities inspections.
• Stocking and services supply in the employee breakrooms.

Skills

High School diploma

Attention to detail

MS Office proficiency

IT trouble shooting

Education

High School diploma or Technical Certification

Tools

MS Office

Quality Monitoring System

Job description

DHL Express is seeking a Facility Agent to support a fast-paced environment by handling facilities tasks, coordinating with the Project Coordinator, and maintaining accurate records. The role requires attention to detail, safety compliance, and strong teamwork in a busy logistics setting.

The successful candidate will assist with maintenance, space planning, event setup, and reporting. Excellent communication and readiness to participate in the ERT/Safety team are essential.