Facility Manager

JLL; Salem (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in real estate services is seeking a Facilities Manager in Winston-Salem, NC. The role involves managing client relationships, overseeing facility operations, and ensuring service delivery meets performance indicators. Ideal candidates will have a strong background in facilities management and excellent interpersonal skills, with a commitment to client satisfaction.

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• Minimum of eight years industry experience required.
• Experience in corporate environment or third-party service provider.
• Strong management skills and ability to build client relationships.

Responsibilities

• Manage facilities operations and client relationships.
• Assist with operational budgets and reporting.
• Implement innovative programs to reduce costs and increase productivity.

Skills

Organizational skills

Interpersonal skills

Presentation skills

Communication skills

Education

Bachelor's degree in Facilities Management

MBA (desirable)

Tools

MS Office

MS SharePoint

Corrigo CMMS

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional FM and/or Account Manager and IFM team with the delivery of quality facility management services. The Facility Manager anticipates client needs and delivers to outperform on the key performance indicators within the contract. This role will coordinate and manage client requirements and service delivery to ensure satisfaction and exceed goals.

Primary Responsibilities

Relationship Management

• Participate in monthly KPI / quarterly / annual reporting to the client, as requested by account lead.
• Assist with management of the operational budgets by interfacing closely with the client representative
• Establishes and maintains effective relationships with client and gains their trust and respect

Program Analysis and Development

• Assist with the implementation of account innovative programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Regional Management Lead and the client
• Support the Regional Manager in the implementation of short and long-term projects for the client
• Provide monthly/ quarterly variance reports and updated financial forecasts on operating budgets for properties on a timely basis
• Assist with the development and implement the annual management plan for the buildings within the facility
• All other duties and tasks as assigned

Job Requirements

Education

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis (MBA desirable)
• Minimum of eight years industry experience required either in the corporate environment, third party service provider or as a consultant

Knowledge, Skills, and Ability

• Strong organizational and management skills
• Strong interpersonal and supervisory skills
• Strong presentation skills
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS SharePoint
• Computer proficiency in Corrigo CMMS Supervisory responsibilities
• Matrix manage both technical and administrative staff
• Experience in matrix management organization desirable

Location:

On-site -Winston-Salem, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.