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A leading facility management company is seeking a seasoned professional to oversee facilities operations in the United States. This role involves managing contracts, conducting performance appraisals, and ensuring compliance with regulatory standards. The ideal candidate will possess a college degree and have 8-12 years of experience in facilities management, delivering quality service to meet client expectations.
What this job involves:
Acting as the steward of the facility.
Serving as the backbone of the facility, you will handle a wide range of responsibilities, including managing contracts, overseeing daily operations such as facilities and equipment, M&E matters, housekeeping, and maintaining conference rooms. A strong understanding of the service structure will be beneficial, especially when addressing issues related to operating expenditures.
Your responsibilities include maintaining records related to facility management operations, developing MIS reports for management, and leading monthly progress meetings in the absence of the operations manager.
You will also train team members on quality policies and procedures, review staff performance, and conduct performance appraisals periodically.
Bringing maximum value through excellent service delivery:
Your focus extends beyond daily maintenance to providing professional, value-focused service that surpasses client expectations.
You will advise the client on future maintenance budgets, aligning with the organization’s goals. Your expertise in contracts will be valuable in defining terms, scope, and documentation for annual maintenance contracts. You will conduct tendering exercises to select suitable subcontractors, perform comparative analyses, and recommend the most appropriate options.
You will develop service level agreements (SLAs) and assist procurement in finalizing these agreements, ensuring the vendor team is adequately resourced to deliver quality services.
As a strategic operator, you will set annual cost-saving targets in energy and maintenance operations and coordinate with specialists to ensure compliance with wage and regulatory requirements.
Managing working relationships the right way:
Your ability to effectively deal with clients, vendors, and onsite personnel is crucial. You will monitor subcontractors' commitments, ensure structured maintenance approaches, and audit the quality of materials and site upkeep.
You will coordinate with HR and the Operations Manager for training needs, review and update the preventive maintenance register monthly, and liaise with finance teams regarding billing and payments.
Sound like you? To apply, you need to be:
A facility management professional with a college degree.
You should have 8-12 years of experience in facilities management and possess tertiary qualifications in building management and/or business.