Facility Management Coordinator

H MART - Corp; Herndon (VA); On-site; USD 49,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Employee discounts

Job summary

H MART in Herndon, VA is seeking a Facility Management Coordinator to provide essential administrative support for store maintenance and operations. You will oversee daily help desk tickets, coordinate with vendors, process invoices, purchase parts, schedule maintenance, and assist in-house technicians across multiple stores.

The role requires strong organization, communication, and willingness to travel domestically. Bilingual Korean/English is a plus.

Qualifications

• BS/BA in Management or Accounting, or related field.
• Must be able to safely operate company motor vehicle and hold a valid driver’s license.
• Willingness to travel domestically.

Responsibilities

• Provide daily help desk oversight to ensure tickets are promptly assigned, scheduled, and completed.
• Monitor ticket progress to ensure tasks are completed within expected time-frames.
• Purchase parts and equipment.
• Correspond with vendors for facility management needs.
• Process invoices and payments to vendors.
• Process draft reports for different projects.
• Visit regional stores to follow up on store requests.
• Support in-house technicians.
• Schedule and document maintenance and repairs on equipment.
• Coordinate with outside contractors for service and repairs.

Skills

Communication skills

MS Office

SAP knowledge

Teamwork

Bilingual (Korean/English)

Driver's license

Domestic travel

Education

BS/BA in Management or Accounting, Manufacturing Engineering or related field

Tools

SAP

Microsoft Office

Job description

H MART - Herndon | HRN

1228 ELDEN STREET

Herndon, VA 20170, USA

Description

The Facility Management Coordinator for H Mart provides essential administrative support to ensure the effective maintenance and management of H Mart stores.

This role oversees daily help desk operations, ensuring service requests are promptly assigned, tracked, and completed within expected timeframe. Responsibilities include coordinating with vendors for facility needs, processing invoices and payments, purchasing parts and equipment, and supporting in‑house technicians. Additionally, the role involves scheduling and documenting maintenance and repairs, liaising with external contractors, and conducting periodic store visits to follow up on facility requests. The ideal candidate will have strong organizational and communication skills to facilitate smooth facility operations across multiple store locations.

Responsibilities but not limited to:

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
• Monitor ticket progress to ensure tasks are completed within expected time-frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs

Qualifications / Skills:

• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
• Good communication skills to negotiate with vendors and speak with store managers
• Must be able to safely operate company motor vehicle and possess a valid driver's license
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required
• Able to travel domestically
• Excellent written, verbal, and interpersonal communication abilities
• Self-motivated with the ability to work both independently and in a team
• Bilingual in Korean and English preferred
• Health, Dental & Vision insurance per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
• HSA (Health Savings Account) per company policy
• EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• GTL (Group Term Life Insurance) and AD&D (Accidental death & Dismemberment) per company policy
• BTA (Business Travel Accident Insurance)
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Company Resort
• Holiday Gift certificates per company policy

Work Hour :

Annual Salary :

• $49,400.00 ~ $54,340.00
• FLSA Non Exempt

Work Location :

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.