Facility Liaison - Lebanon, IN

CBRE; Lebanon (IN); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Generous PTO

Job summary

CBRE is seeking a Facilities Liaison to lead a large events team across multiple sites, delivering world-class hospitality and seamless meeting experiences. You will supervise staff, manage budgets, and coordinate security, catering, IT, and AV for corporate events.

You will foster a service-oriented culture, develop initiatives with regional leaders, and ensure compliance with company policies while maintaining training records and performance metrics.

Qualifications

• Bachelor's degree preferred with 3–5 years of relevant experience.
• Experience in staffing, coaching, performance measurement and retention preferred.
• Ability to convey performance expectations and resolve issues.
• Leadership skills to motivate team impact on quality, efficiency and effectiveness.
• In-depth knowledge of Microsoft Office products.
• Excellent organizational skills and inquisitive mindset.

Responsibilities

• Lead and develop a high-performing events team through coaching and collaboration.
• Foster a welcoming, service-oriented culture prioritizing client happiness.
• Create and maintain high-touch events management program.
• Oversee lifecycle of corporate events including logistics like security, catering, IT and AV.
• Ensure compliance with policies and training records.
• Support regional lead with initiatives and multi-site alignment.
• Communicate with clients, vendors and stakeholders on goals and results.
• Supervise staff, conduct evaluations and lead recruitment.
• Create department budget and approve event supply POs.
• Implement process improvements and review reports for senior management.
• Confirm operations and vendors align with location requirements.
• Create and monitor department SLAs, KPIs and benchmarks.

Skills

Staffing

Leadership

Coaching

MS Office

Communication

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

\\" Ready to take your career to the next level? Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience \\"

About the Role

As a CBRE Facilities Liaison you will be responsible for the management of a large team assigned to meetings, events & conference services across multiple sites.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service and creating a warm, concierge and hospitality-forward atmosphere to the clients and visitors of a designated building.

What You’ll Do

Lead and develop a high-performing events team through coaching, organizational change, and a culture of collaboration and continuous improvement.

Foster a host mentality by creating a welcoming, service-oriented culture that prioritizes client happiness and seamless event execution.

Guide the creation, implementation and maintenance of high-touch, host-like, concierge-forward events management program.

Oversee the full lifecycle of corporate-level events, including client-facing, employee-facing, and executive meetings—managing logistics such as security, facilities, catering, IT, and AV coordination.

Ensure full compliance with all policies, procedures and training, including maintaining up-to-date training records.

Support the Regional Lead by developing and implementing critical initiatives, cross-functional goals, and multi-site alignment. Translate high-level goals into actionable plans.

Serve as a key liaison between clients, vendors, and stakeholders, ensuring clear communication, timely updates, and alignment on event goals and results.

Supervise, train, and develop staff; conduct performance evaluations and lead recruitment efforts.

Create a department budget. Approve purchase orders for event supplies as requested by the team.

Implement improvements for event success, including making improvements to processes, procedures, and systems. Review reports to measure efficiency and present findings to senior-level management.

Confirm operations and vendors are aligned with location requirements.

Create and supervise department SLAs, KPIs, and benchmarks. Supervise related performance data, determine solutions for gaps, and implement efficiencies.

What You’ll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.


• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.


• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.


• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Extensive organizational skills with a strong inquisitive mindset


• As a Supervisor / Manager:


• While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:


• Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly


• Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders


• Support stop work authority when it is exercised in good faith


• Communicate any / all potential workplace hazards and workplace procedures.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Aff…