Facility Coordinator

Insight Global (United States); Rosemount (MN); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Insight Global is seeking a proactive Facility Coordinator to support day-to-day operations for a large, multi-use campus. You will act as the primary on-site coordinator for soft service vendors and facility support, ensuring services are delivered safely and efficiently.

The role focuses on execution, communication, and service delivery, coordinating with vendors, facility management, and site operations teams.

Formación

• 3+ years in Facilities Coordinator or similar role.
• Experience coordinating vendors and facility service providers.
• Strong organizational and project coordination skills.
• Proficiency with Google Suite and general computer systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience onsite five days per week.

Responsabilidades

• Serve as primary on-site coordinator for soft service vendors and facility support.
• Coordinate recurring and demand-based facility services (janitorial, landscaping, irrigation repairs, pest control, trash/recycling, shredding, snow removal).
• Communicate vendor activities and service schedules to operations teams.
• Escort non-badged vendors and manage badge access.
• Maintain vendor contacts, service schedules, and budget reconciliation for soft services.
• Track open facility issues and drive timely resolution.
• Support FSL collaboration and PO creation process.
• Ensure compliance with safety, security, and operational requirements.

Conocimientos

Vendor coordination

Organizational skills

Google Suite

Stakeholder management

Problem solving

Building and grounds operations

On-site presence

Herramientas

Google Workspace

Descripción del empleo

We are seeking a proactive and highly organized Facility Coordinator to support day-to-day facility operations for a large, multi-use campus environment. This individual will act as the primary on-site coordinator for soft service vendors and facility support activities, ensuring services are delivered safely, efficiently, and in accordance with operational requirements.

The ideal candidate has experience coordinating vendors, managing facility services, troubleshooting operational issues, and serving as the main point of contact between service providers, facility management, and site operations teams. This is not a Facilities Manager role, but rather a hands-on coordinator position focused on execution, communication, and service delivery.

Key Responsibilities

• Serve as the primary point of contact for all soft service supplier call-outs and service requests.
• Coordinate recurring and demand-based facility services, including (but not limited to):
• Janitorial
• Landscaping and grounds maintenance
• Irrigation repairs
• Pest control
• Trash and recycling services
• Shredding services
• Snow removal
• Respond to service needs communicated through work orders, emails, operational requests, or direct stakeholder feedback.
• Coordinate supplier scheduling, arrival, site access, and service execution.
• Communicate upcoming vendor activities and service schedules to operations teams.
• Serve as the escalation point for supplier-related issues and service disruptions.
• Maintain strong working relationships with vendors and ensure responsiveness to site needs.

Facilities Service Coordination

• Act as the primary liaison between facility operations and soft service vendors.
• Coordinate interior and exterior facility support activities across the campus.
• Manage landscape vendors beyond routine maintenance, including irrigation repairs, scheduling, and service issue resolution.
• Escort non-badged vendors throughout facilities when access is required.
• Ensure vendors comply with site safety, security, and operational requirements.
• Track open facility issues and drive timely resolution.

FSL Partnership & Work Order Coordination

• Partner closely with the assigned remote Facilities Service Lead (FSL).
• Identify service needs and coordinate with the FSL for Purchase Order (PO) creation and supplier engagement.
• Coordinate all on-site logistics while the FSL manages procurement and contract administration.
• Follow established RACI guidelines regarding responsibilities, escalations, and supplier management processes.
• Support service delivery by ensuring work is properly scheduled, communicated, and completed.

Badging & Site Access

• Manage badge access and site entry requirements for service providers.
• Coordinate visitor access in accordance with site security protocols.
• Ensure vendors are properly credentialed prior to performing work.
• Support access requests and escort requirements for suppliers visiting the campus.

Documentation & Reporting

• Maintain and update supplier contact lists, service schedules, and vendor information.
• Keep records current, including vendor contacts, phone numbers, service scopes, and escalation paths.
• Manage and reconcile budgets for soft services, including tracking purchase orders and invoices, monitoring actual spend against forecasts, and identifying and reporting budget variances.
• Report supplier changes and operational updates to facility stakeholders.
• Assist with tracking service requests, vendor performance, and facility activities.

Quality Assurance

• Conduct quality inspections and service audits for soft services performed on site.
• Verify completed work meets operational expectations and service standards.
• Partner with the FSL and facility leadership to address performance concerns and corrective actions.
• Drive continuous improvement initiatives related to facility operations and vendor performance.

Required Qualifications

• 3+ years of experience in a Facilities Coordinator, Workplace Services Coordinator, Facilities Administrator, or similar role.
• Experience coordinating vendors and facility service providers.
• Strong organizational and project coordination skills.
• Proficiency with Google Suite and general computer systems.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong communication and stakeholder management skills.
• Demonstrated initiative, ownership, and problem-solving abilities.
• Experience supporting both interior building operations and exterior grounds services.
• Comfortable working onsite five days per week.

Preferred Qualifications

• Experience supporting large corporate campuses, mixed-use facilities, industrial sites, or mission-critical environments.
• Background supporting soft services programs such as janitorial, landscaping, waste management, recycling, workplace services, or building operations.
• Project management or facilities project coordination experience.
• Familiarity with vendor management, service-level agreements (SLAs), and quality assurance processes.

Ideal Candidate

• Self-starter who can identify issues and drive solutions independently.
• Strong vendor management and relationship-building skills.
• Comfortable serving as the on-site face of facilities operations.
• Highly organized with exceptional follow-through.
• Able to balance customer service, operational priorities, and supplier accountability in a dynamic environment.