Facility Attendant - Patterson Game Room

City of Murfreesboro, TN; Murfreesboro (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

The City of Murfreesboro, TN is seeking a Facility Attendant to assist in operating parks and facilities, including gymnasiums, pools, and recreation venues. You will interact with patrons to ensure a positive experience and help with registrations and daily admissions.

Responsibilities include greeting guests, recording attendance, handling cash, using facility software, maintaining records, enforcing rules, and aiding in safety with CPR/AED.

Qualifications

• Must be at least 16 years old.
• CPR/AED certifications or ability to obtain within 3 months from hire.
• Experience in customer service preferred (3 months).

Responsibilities

• Greet patrons and assist with their needs.
• Oversees, monitors, and records attendance across various facility areas.
• Collects monies, issues receipts, and operates a cash drawer.
• Uses computer and facility management software to process admissions and registrations.
• Maintains records of inventory, registrations, and incidents.
• Enforces facility rules and responds to safety concerns, including CPR/AED.
• Cleans recreational equipment and distributes equipment; answers inquiries.

Skills

Customer service

English communication

Cash handling

Team oriented

Tools

Facility management software

Job description

The Facility Attendant is responsible for assisting in the operation of the assigned park or facility. Duties may include monitoring a park or park facility, including a gymnasium, athletic field, wellness area, reception area, concession stand, or recreational venue. The Facility Attendant interacts with patrons and assists in providing a positive customer experience.

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers as they enter facility and assist them with their needs.
• Oversees, monitors, and correctly records attendance at various areas of the assigned facility including the gym, lobby, game room, weight room, track, aerobics area, and pool.
• Collects monies, issues receipts, and operates a cash drawer.
• Operates a computer and facility management software; processes daily admission, registers customers for passes, creates facility and activity registration for the department, and sells resale items.
• Maintains accurate records of inventory, maintenance, class registration, and accidents.
• Observes and enforces rules and regulations of the assigned facility.
• Renders aid as needed, including administering CPR and using an AED device.
• Cleans recreational equipment and facility work areas.

• Distributes recreational equipment to patrons.
• Answers phone calls regarding activities and department information.
• Performs other work as assigned.

Physical Demands:

• Work is performed typically standing and walking; however, sitting, bending, stooping, reaching, climbing stairs, and lifting and carrying recreational equipment and supplies weighing up to forty (40) pounds is required on an intermittent basis.

Minimum Education and Experience Requirements:

• Must be a minimum of sixteen (16) years of age.
• Three months experience as a facility attendant, customer service representative, or closely related experience preferred.

Special Certifications and Licenses:

• Must possess current CPR/AED certifications or the ability to acquire same within three (3) months from date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.