Facility Attendant Lead - Patterson Community Center

City of Murfreesboro; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

City of Murfreesboro is seeking a Facility Attendant Lead to support the operation of parks and airport facilities. The role involves leading staff, greeting visitors, guiding activities, and ensuring a safe, clean environment.

Responsibilities include supervising daily operations, handling admissions and reservations, maintaining records, and coordinating with contractors as needed. CPR/AED competencies and a flexible schedule are required.

Qualifications

• Must be able to communicate in spoken and written English.
• Experience in customer service.
• Prior lead or supervisory experience preferred.

Responsibilities

• Assist in leading the operation of the assigned park or facility.
• Greet customers and provide accurate information about activities and departments.
• Oversee facility operations and maintenance for a safe, clean, and positive experience.
• Monitor rules and respond to participant concerns; assist with scheduling and reservations.
• Open/close facility, manage staff, and coordinate with contractors as needed.
• Operate facility management software, handle admissions, cash handling, deposits, and receipts.
• Maintain accurate records and calendars.

Skills

English communication

Customer service

Leadership

Multitasking

Education

High school diploma or GED

Job description

This position is considered a Safety-Sensitive position. Applicants who pass the interview process will be subject to drug and alcohol testing.

Depending on the department, the Facility Attendant Lead is responsible for assisting, in a leadership role, with the operation of the assigned park or facility, such as a gymnasium, athletic field, wellness area, reception area, concession stand, recreation venue, airport terminal, and other airport facilities.

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers/users as they enter the park or facility and assist them with their needs. Provide accurate information regarding activities and department information.
• Oversees and monitors the assigned facility to ensure a positive experience.

• Observes and enforce the rules and regulations of their assigned area for the safety and welfare of the staff and participants. Listens and responds to participant complaints.
• Oversees facility maintenance and cleanliness. Keeps the assigned area clean, neat, and orderly.

• Performs general repair and maintenance on the facility or coordinates with contractors.
• Operatesacomputerwithfacilitymanagementsoftware;processesdailyadmission,balancescash drawer; prepares bank deposits, collects funds, issues receipts, and records transactions.
• Receivesandrecordsreservations;maintainsandmonitorsschedulesandcalendars.

• Maintainsaccuraterecordsasassigned,whichmayincludeinventory,registrations,incidentreports,and similar.

• Opensandclosesthefacilityasneeded;ensuresthatthebuildingissecureandthatallparticipantshave left before closing the facility.
• Managesstaff;providesguidanceandinstruction.
• Abilitytoworkaflexibleschedulewithsomeweekend,evening,andholidayworkrequired.
• Performs other work as assigned.

AdditionalDuties:

• Parks & Recreation: Assigned areas will include specific training and expectations within the scope of the job description. Examples include Facility Attendant Lead-Youth Basketball, Facility Attendant Lead – Concessionaire, Facility Attendant Lead-Sports*Com Gym.

PhysicalDemands:

• Performs light work that involves walking or standing most of the time and exerting up to 20 pounds (50 pounds for the Airport department) of force regularly and regularly.

MinimumEducationandExperienceRequirements:

• Must be a minimum of sixteen (16) years of age. High School diploma or GED preferred but not required. Three (3) months experience as a facility attendant, customer service representative, or closely related experience is required.

Special Certifications and Licenses:

• Must possess current (not expired) CPR/AED certifications or the ability to acquire same within three (3) months from the date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.