Facility Attendant, Campus Recreation

Wake Forest University; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Wake Forest University is seeking a Campus Recreation Facility Attendant for the Wellbeing Center to greet patrons and support daily operations.

You will monitor facility access, ensure members have valid IDs, supervise activities, maintain equipment and shared spaces, and provide exceptional customer service while promoting a safe, inclusive environment aligned with campus recreation policies and services.

Qualifications

• First Aid/CPR/AED certification required or obtained within 30 days of hire.
• Minimum of 2 shifts per week (≈6 hours) and one weekend per month.
• Arrive to shifts early and in proper uniform.
• Communicate scheduling issues promptly.
• Flexible schedule based on facility needs (breaks, summer periods).

Responsibilities

• Welcome and assist patrons at the Wellbeing Center.
• Monitor access; verify valid ID and active membership.
• Oversee activities to ensure compliance with rules and policies.
• Promote safety and inclusivity for all users.
• Assist with risk management during emergencies or incidents.
• Maintain cleanliness and readiness of equipment and spaces.
• Inspect, clean, and organize recreation/fitness equipment.
• Report facility maintenance or safety concerns to supervisors.
• Promote Campus Recreation programs, services and events.

Skills

First Aid/CPR/AED

Job description

Job Description Summary

The Campus Recreation Facility Attendant serves as a primary point of contact for patrons at the Wake Forest Wellbeing Center and supports the daily operations of the facility. This role is responsible for monitoring facility access, overseeing activity within fitness and recreation spaces, maintaining equipment and shared spaces, and providing exceptional customer service to patrons. Facility Attendants help ensure a welcoming, inclusive, and safe environment while supporting the policies, programs, and services of Campus Recreation.

Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions

• Serve as a welcoming and inclusive first point of contact for patrons in the Wellbeing Center
• Monitor and ensure that all patrons accessing the facility have valid identification and active membership
• Oversee activity in the fitness and recreation spaces to ensure adherence to facility rules and policies
• Promote a safe and welcoming environment for all users of the Wellbeing Center
• Assist with risk management protocols during emergencies or incidents within the facility
• Maintain the cleanliness, organization, and readiness of equipment and shared spaces throughout the facility
• Inspect, clean, and organize recreation and fitness equipment and complete related logs as required
• Monitor informal recreation equipment inventory and assist with equipment distribution and returns
• Conduct regular sanitization and cleaning of shared spaces and commonly used equipment
• Identify and report facility maintenance or safety concerns (e.g., damaged equipment, facility hazards)
• Communicate questions, comments, concerns, and incidents that arise during shifts to supervisors
• Maintain working knowledge of Campus Recreation programs, services, and events and promote them to patrons
• Attend all required staff meetings and trainings
• Perform additional duties as assigned

Requirements and Accountabilities

• Must hold a First Aid/CPR/AED certification or obtain certification within 30 days of hire
• Work a minimum of 2 shifts per week (approximately 6 hours) and one weekend per month
• Arrive to shifts at least 5 minutes early and in proper uniform
• Communicate scheduling issues in a timely manner
• Ability to work a flexible schedule based on facility needs, including academic breaks and summer periods

Additional Job Description

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor. To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement

Full time

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].

About WFU

Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto "pro humanitate," which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative. Winston-Salem, North Carolina Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.