Facilities Vendor & Site Operations Lead

JLL; Mattawan (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off & Holidays

Daily Pay early access

Job summary

JLL in Mattawan, MI is seeking a facilities operations lead to manage multiple third-party vendors and site services. You will ensure contract compliance, oversee procurement, and drive cost control across facilities operations.

Responsibilities include coordinating onboarding, bid evaluations, and audits, while maintaining safety standards and training records. This role is on-site with a 7am–3:30pm shift, requiring a valid driver's license and US work authorization.

Qualifications

• 3 years of experience managing multiple third-party vendors and service contracts in facilities management.
• Proven ability to develop scopes of work, evaluate bids, and manage procurement processes.
• Driver's license required.
• Strong knowledge of contract compliance, PO systems, invoicing, and budget management.
• Experience with CMMS or similar facility management software.
• Understanding of safety protocols, permit processes, and regulatory compliance (OSHA/AHJ).
• Excellent vendor relationship management with contractor accountability.

Responsibilities

• Manage, coach, and review performance of contracted facilities service providers to deliver excellent service levels.
• Develop scopes of work, solicit/evaluate bids, and make award recommendations for facilities projects.
• Oversee outsourced site services including cafe operations, pest control, custodial, uniforms, landscaping, life safety systems.
• Ensure contract compliance via audits/inspections, process POs and invoicing, maintain cost control.
• Coordinate vendor administration: onboarding, contract management, sourcing quotes, insurance certificates, site permissions and permits.
• Document performance metrics and respond to audit requests from sponsors/AHJ entities.
• Maintain training records for contractors and JLL colleagues; support special projects and after-hours needs.

Skills

Vendor management

Contract compliance

CMMS experience

Budget management

Safety/compliance

Documentation/audits

Organizational skills

Education

Bachelor's degree in Facilities Management/Business

FMP/CFM certifications

Tools

CMMS platforms

Microsoft Office Suite

Job description

JLL in Mattawan, MI is seeking a facilities operations lead to manage multiple third-party vendors and site services. You will ensure contract compliance, oversee procurement, and drive cost control across facilities operations.

Responsibilities include coordinating onboarding, bid evaluations, and audits, while maintaining safety standards and training records. This role is on-site with a 7am–3:30pm shift, requiring a valid driver's license and US work authorization.