Facilities Technician (Maintenance) - Holiday Inn Midland

Suburban Inns; Midland (MI); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Hotel and restaurant discounts

Earned Paid Time Off

Health insurance for full time Team Members

Flexible schedules

Paid volunteer time

Advancement opportunities

Job summary

Suburban Inns in Midland, Michigan, seeks a dedicated team member for maintenance tasks to ensure the property is in excellent condition and guest satisfaction is prioritized.

The role involves greeting guests, performing maintenance duties, and following hygiene standards. A high school diploma is required along with strong communication skills. Flexible shifts are available.

Qualifications

• Ability to interpret and extract information.
• Perform building repair/upkeep functions.
• Good communication skills.

Responsibilities

• Maintain property grounds and public areas.
• Greet and assist guests positively.
• Participate in daily huddles and ensure quality assurance requirements.

Skills

Building repair/upkeep

Good communication skills

Education

High school diploma or relevant job-related experience

Job description

Holiday Inn of Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come and enjoy a fun filled career in the Hospitality Industry!

Shift and Compensation

• Shift: 2nd shift available PART-TIME and FULL-TIME
• Wage: Starting wage $17/hour - Negotiable based on experience
• Position can be used as a PAID internship

Benefits

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary

Responsible for maintaining property grounds, public areas, and parking garage, while following Suburban Inns’ Core Values and IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions

• Report to work in uniform presented professionally, neat, and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Participate in daily huddles
• Assist in ensuring all Holiday Inn Quality Assurance Requirements are met
• Ensure the proper preventative maintenance requirements are established and met
• Clean and maintain parking structure
• Power wash and perform preventative maintenance on outdoor patio areas
• Clean window walls, mullions, and overhangs as needed
• Mow and trim lawn
• Water exterior plants
• Shovel snow and salt areas as needed
• Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions
• Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders to establish trends and prevent reoccurrences
• Perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters
• Use Quore to record maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues
• Assist in maintaining the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e., security cameras, door locks, etc.)
• Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or Chief Engineer
• Multi-task as necessary. Must be able to jump from one project to the next (prioritize) without neglecting to follow through on the original task
• Assist in checking fire protection systems for proper operation and training personnel in their use
• Assist in maintaining all aspects of internal plants and greenery and exterior landscaping
• Participate in property (hotel and restaurant) on-going preventative maintenance program
• Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
• Maintain open lines of communication between all departments within the hotel
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements

Minimum Knowledge

Requires ability to interpret / extract information and / or perform building repair/upkeep functions. May require typing, record keeping, or word processing. Good communication skills.

Formal Education and Job-Related Experience

This position requires a minimum formal education of a high school diploma or relevant job-related experience.

License, Training, and/or Certification Required

None

Uniform and Appearance Guidelines

Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.