Facilities Manager (Maintenance) - Hampton Inn Holland

Suburban Inns; Holland (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Discounts on hotel/restaurant

Paid time off

Health insurance

Flexible schedules

Holiday pay

Volunteer time

Floating holiday

Advancement opportunities

Recognition program

Referral program

FMLA leave

EAP program

Job summary

Suburban Inns is seeking a Facilities Manager to lead the maintenance department in a fast-paced hotel setting. You will manage HVAC systems, energy efficiency programs, and day-to-day facilities operations across hotel, restaurant, and grounds.

Responsibilities include hiring and training maintenance staff, coordinating repairs, and ensuring guest comfort while maintaining brand standards and safety compliance.

Qualifications

• Minimum knowledge includes interpreting/extracting information and basic arithmetic.
• Typing, basic computer knowledge, record keeping, or word processing required.
• Good communication skills are essential for guest interactions.

Responsibilities

• Greet guests and make them feel welcome and valued.
• Repair or service HVAC to improve efficiency and energy management.
• Hire, train, and supervise maintenance team members.
• Coordinate facility repairs with staff and ensure guest comfort.

Skills

Communication skills

Basic computer knowledge

Record keeping

Typing

Word processing

Education

High school diploma

2 years job-related experience

Tools

Quore

Job description

The Hampton Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement.Come join the best team in the Hospitality Industry!

Facilities Manager:

• Full-Time
• Flexible schedule needed, weekend availability required (Fri-Sun)
• Competitive salary - based on experience/negotiable

As a Facilities Manager you would be responsible for the overall operations of the maintenance department while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Oversees all mechanical areas of the hotel, restaurant, and grounds to keep the hotel functioning at top efficiency.

Our BenefitPackage includes:

• Employee and Friends & Family hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Floating holiday
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoptionleave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants. Maintain an on-going energy management program for the property’s HVAC and lighting systems
• Install, connect, or adjust thermostats, humidistats, or timers
• Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit
• Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components
• Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools
• Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions
• Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders
• Install and test automatic, programmable, or wireless thermostats to minimize energy usage for heating or cooling
• Adjust system controls to settings recommended by manufacturer to balance system
• Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters
• Assemble, position, and mount heating or cooling equipment, following blueprints or manufacturer's specifications
• Hire, train, and supervise maintenance Team Members
• Schedule hours of work for department staff
• Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from GM or AGM on any big-ticket items needed
• Use Quore to record maintenance issues, with up to date documentation on what has to be done, as well as what has been done to correct the issues
• Oversee daily water checks on swimming pool/spa and filtering system for positive health protection
• Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.)
• Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager
• Coordinate facility repairs between all staff members (front desk, laundry, kitchen, etc.), as well as ensuring guest requests and comfort are first priority
• Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc.
• Update Safety Data Sheets (SDS) as often as needed
• Oversee the property’s on-going preventive maintenance program
  • Ensure that all preventative maintenance tasks are completed during the designated time period
  • Monitor and review that all completed preventative maintenance is done to Suburban Inns standards
  • Assist with completing preventative maintenance tasks as needed
• Assist in checking fire protection systems for proper operation and training personnel in their use
• Assist with all aspects of ground beautification
• Coordinate necessary contracted work with outside contractors for any repairs that cannot first be taken care of by any Team Member within Suburban Inns. Approval of hiring outside contractors must be gained by the General Manager
• Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience:This position requires a minimum formal education of a high school diploma and a minimum of two years job-related experience

License, Training, and/or Certification Required: Excellent driving record

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position may require travel to other Suburban Inns properties, client locations, or other locations

Uniform and Appearance Guidelines:

Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.