Inspector Housekeeping (Weekend Premium) - Holiday Inn, Midland

Suburban Inns; Midland (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hotel and restaurant discounts

Earned Paid Time Off

Insurance for full-time Team Members

Flexible schedules

Holiday Pay

Paid volunteer time

Monetary recognition program

100% paid maternity/paternity leave

Job summary

Suburban Inns is seeking a full-time Housekeeping Inspector for the Holiday Inn of Midland. This role involves training housekeepers, inspecting rooms for cleanliness, and ensuring guest satisfaction. A minimum of six months of related experience is required, with flexible schedules available.

Employees enjoy a range of benefits including hotel discounts, insurance, and paid time off. Join our team in a dynamic environment focused on excellence in the hospitality industry.

Qualifications

• Requires ability to perform arithmetic functions and maintain records.
• Good communication skills are essential.
• Minimum of six months job-related experience is preferred.

Responsibilities

• Assist in training Housekeepers and Laundry Team Members.
• Inspect rooms to ensure cleanliness exceeds standards.
• Communicate with front desk for guest service needs.

Skills

Good communication skills

Ability to interpret/extract information

Basic computer knowledge

Education

Six months job-related experience

Job description

Holiday Inn of Midland

i is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

Housekeeping Inspector

* Position can be used as a PAID internship

* Looking for a FULL-TIME team member to join the team

* Shifts: 1st shift, looking for someone with weekend availability

* Wage: Pay based on experience

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As an Inspector you would be responsible for assisting the Executive Housekeeper and Assistant Executive Housekeeper with the overall operations of the housekeeping and laundry departments according to Suburban Inns’ Core Values and Hotel Brand Standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions

• Anticipate and meet the needs and expectations of our guests, then go one step further
• Assist with training of Housekeepers and Laundry Team Members as requested by the Executive and Assistant Executive Housekeeper
• Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns. Discipline Team Members as needed
• Communicate regularly with the front desk to ensure all early outs, late check outs, etc. are taken care of accordingly
• Clean rooms as needed according to Suburban Inns and Hotel Brand standards
• Assist with laundry and the cleaning of public areas
• Inspect all due out rooms to ensure the cleanliness exceeds standards:
  • When a problem is found in a room, the housekeeper must be sent back to correct it immediately, with guidance if needed
  • Inspect for safety issues and report any maintenance issues to the maintenance department
  • Report any special room issues (i.e. damage, smoke, pets, etc.) to the Guest Service Manager, AGM, or GM for charges to be applied
• Assist in checking ALL vacant and inspected rooms every day, looking for any issues that need to be addressed
• Strip dirty linens off beds in order to assist Team Members
• Shuttle clean and/or dirty linens between laundry room and housekeepers
• Put away deliveries as soon as they arrive in order to ensure all storage rooms are fully stocked and organized
• Maintain a positive attitude throughout the shift, and keep Team Member morale high
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience: This position requires a minimum of six months job-related experience

License, Registration, and/or Certification Required: None specified

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position does require some travel to other Suburban Inns properties and/or client and vendor locations

Uniform and Appearance Guidelines

Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.