Facilities Technician II - Day Hab

Paycom; New York (NY); On-site; USD 34,000 - 49,000; Full time

Job summary

HeartShare is seeking a Facilities Technician II for Day Hab in Brooklyn, NY. The role involves performing comprehensive repairs and maintenance to ensure safe, clean, and well-kept Day Hab facilities.

You will diagnose and fix issues independently, manage petty cash and assets, and coordinate with contractors and vendors as needed. Responsibilities include drywall, painting, plumbing, electrical, carpentry, HVAC, and grounds maintenance, with a strong emphasis on safety, documentation, and

Qualifications

• Minimum 3–5 years of hands-on repairs and maintenance experience.
• Strong understanding of building systems and safety standards.
• Ability to diagnose and repair issues with minimal guidance.
• Experience with plumbing, electrical, carpentry, painting, and basic HVAC.

Responsibilities

• Perform daily work orders and repairs at Day Hab facilities, both interior and exterior.
• Maintain and inventory tools and supplies; purchase materials as needed.
• Respond to emergencies and coordinate with relevant teams during after-hours incidents.
• Ensure safety protocols and PPE usage are followed at all times.
• Record completion notes and photos in TheWorxHub for each task.

Skills

Troubleshooting

Handyman skills

Safety awareness

Time management

Education

None

Tools

TheWorxHub

Job description

Job Details: Job Location: HeartShare, 330 Jay Street 29th Fl, Brooklyn, NY, 11201 - Brooklyn, NY 11201, Position Type: Full-Time, Education Level: None, Salary Range: $30.00 - $30.00 Hourly, Travel Percentage: Up to 75%, Job Shift: Day, The Facilities Technician II - Day Hab provides comprehensive repair and maintenance services to HeartShare Day Habilitation facilities, ensuring that both the interior and exterior are safe, clean, and well-maintained. Candidates must possess a strong understanding of building systems and equipment and have a proven track record of independently diagnosing and repairing issues. Responsibilities include performing maintenance and repairs such as drywall, quality painting, basic plumbing (snaking, pipe repair, unclogging toilets), basic electrical work, plaster and masonry, lock installation/repair, and operation of equipment such as snow blowers and power washers. All repair and maintenance tasks must be completed independently, with minimal guidance. The Facilities Technician II - Day Hab is expected to complete all repairs and maintenance in a professional manner, ensuring high-quality, durable, and safe results. Facilities Technicians are responsible for the proper security and upkeep of HeartShare assets, including vehicles, phones, tools, supplies, and materials, and must report any dangerous conditions to the Assistant Director of Facilities Day Hab. In addition to the responsibilities of a Level I, the Facilities Technician II – Day Hab is expected to have 3–5 years of strong, hands-on experience in repairs and maintenance and has primary responsibility for the safekeeping, recordkeeping, and reconciliation of agency petty cash; custody and management of agency vehicles and other critical assets such as tools; and purchasing materials for assigned work orders from hardware store vendors.

Essential Functions and Primary Responsibilities of Position:

• Participates in in-service trainings and on-site workshops as required for professional growth and development. Attends external trainings and workshops at the direction of the Assistant Director of Facilities or the VP.
• Execute daily assigned work orders as prioritized by the Assistant Director of Facilities - Field Operations Day Hab.
• Work within a team or as an individual on job sites, taking the lead on assigned work orders, purchasing materials, and planning execution of the scope of work.
• Meet contractors and vendors onsite to ensure work completion, as directed.
• Provides first-line 24-hour response to emergency repairs at all day habilitation physical plant locations as needed, coordinating facility-related emergencies, working closely with relevant teams and authorities.
• Maintain cell phone contact on evenings and weekends, as needed for emergency response.
• As an essential worker, this position is expected to report to work during emergencies, including snow removal and urgent day habilitation facility situations to ensure continuity of operations and safety.
• Ensure physical plant safety protocols to safeguard the well-being of program participants, staff, and visitors.
• Follows all Blood-borne Pathogen Control standards (gloves, masks, proper hand washing, etc.) at all times; without exception.
• Utilize proper Personal Protective Equipment (PPE).
• Participate in all Professional Development Trainings.
• Obtain OSHA 10-hour within 6 months and OSHA-approved PPE training within 3 months.
• Maintain and repair day habilitation interiors, ensuring hazard prevention and compliance with applicable regulations and codes, including but not limited to: handyman duties, tile installation and repair, floorcare, toilet repair, drain repair and snaking, plumbing repairs, electrical repairs and improvements, carpentry and painting, moving and assembling furniture, garbage removal, HVAC repair, lock repair, plaster repair, sheetrock install and repair, cabinet repair and replacement, and other duties as assigned.
• Maintains and repairs day habilitation exteriors and grounds, ensuring hazard prevention and well-kept appearance as required, including, but not limited to: landscaping, snow removal, painting, carpentry, basic masonry, and other duties as assigned.
• In conjunction with the Assistant Director of Facilities, Day Hab recommends proactive preventative maintenance issues in a timely and effective manner.
• Report issues in the upkeep of equipment, systems, and structures to help prevent potential issues.
• Serves as the agency’s Day Hab Vehicle Custodian, taking primary responsibility for the care, maintenance, and management of assigned vehicles.
• Ensure that parking tickets received on agency vehicles are submitted to the supervisor for prompt payment. Maintain Vehicle Logs.
• Schedule and coordinate vehicle maintenance/service needs in accordance with manufacturer/lease recommendations.
• Ensure a copy of vehicle registration, insurance, and inspection documents are always in the vehicle.
• Provide care and upkeep to assigned equipment vehicles, ensuring that they are free of hazardous conditions, always maintaining them in a secure and protected location and in good condition.
• Persistent violations will result in Performance Discussions and possible disciplinary actions.
• All HeartShare staff using agency-owned/leased vehicles must always drive in a safe manner and follow all applicable state and city motor vehicle laws.
• Attend Driver Training classes, as required.
• Stay informed and up-to-date on all agency vehicle-related policies.
• Primary responsibility for care and upkeep of assigned tools.
• Ensure daily proper safe storage of tools and equipment.
• Maintain equipment and tool inventory.
• For every assigned task, record detailed completion notes and photos in TheWorxHub on the same day the work is performed to document tasks completed.
• If a task cannot be fully completed, log progress notes with a clear explanation of work performed and remaining steps.
• Utilize the automated facilities management system (TheWorxHub) to manage all work requests, track maintenance tasks, and log preventative maintenance through scheduled work orders.
• Work may not begin without an approved work order, except in emergency situations.
• Communicate regularly with the Assistant Director of Facilities Day Hab, providing updates on assigned tasks and ongoing projects; employees must not go unresponsive or leave work progress unreported.
• Maintain clear communication with staff and external stakeholders regarding day habilitation facility matters.
• Primary responsibility for purchasing supplies and materials for the department, including procuring items from hardware stores, coordinating purchases with approved suppliers, and picking up orders from vendors such as HomeDepot.
• Responsible for the proper handling and reconciliation of receipts and any petty cash used for these purchases.
• Ensure receipts and purchase records are submitted in a timely manner for prompt reconciliation and replenishment.
• Maintain detailed accountability of all petty cash used, retaining dated, itemized receipts for every purchase.

Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.

Qualifications:

• Minimum of 3-5 years of maintenance experience with increasing responsibilities, ideally in a nonprofit or healthcare setting.
• Thorough knowledge of Handyman Duties, basic plumbing, basic carpentry, basic electrical, building codes, knowledge of regulations, and safety standards for ADA, DEP, DOB, OPWDD, OFPC, etc.
• Demonstrated skills, with a track record of successfully overseeing job sites and fostering a positive work culture.
• Proficiency in utilizing automated facilities management systems, such as TheWorxHub, for work order tracking, preventive maintenance & asset management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Cost-effective solutions with high-quality outcomes.
• Strong organizational and problem-solving abilities, with meticulous attention to detail
• Compassionate, patient, and empathetic approach when interacting with individuals with developmental disabilities.
• Strong administrative & record keeping skills, with sufficient math skills to manage petty cash.

Benefits

What we offer once YOU join our growing family:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail].

About Heartshare

Who WE ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook