Centralized Maintenance Supervisor

Heartshare Human Services Of New York; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Medical and dental benefits

Professional development opportunities

403(B) retirement plans

Job summary

Heartshare Human Services Of New York is looking for a Centralized Maintenance Supervisor to oversee residential programs. This full-time position is based in Brooklyn, NY, and requires strong leadership in maintenance supervision and compliance.

The ideal candidate will have at least 3–5 years of experience, a valid driver’s license, and knowledge of general maintenance repairs. Benefits include paid time off, medical benefits, and 403(B) retirement plans.

Qualifications

• 3–5 years of maintenance supervision experience.
• Valid Driver’s License required.
• Knowledge of building codes and safety standards.

Responsibilities

• Organize and assign daily work order tasks.
• Conduct facility inspections for safety.
• Respond to emergency repairs at physical plant locations.
• Lead and mentor maintenance workers.

Skills

General maintenance repairs

Team management

Communication skills

Problem-solving abilities

Education

High School diploma or GED

Associates degree preferred

Tools

TheWorxHub

Job description

Centralized Maintenance Supervisor (Residential Programs)

Job Details

• Location: 66 Boerum Place, Brooklyn, NY 11201
• Position Type: Full-Time
• Education Level: High School Diploma or Equivalent
• Salary Range: $70,000.00 – $75,000.00
• Travel Percentage: Up to 75%
• Job Shift: Any

Primary Responsibilities

Facilities Management and Compliance

• Prioritize, organize, schedule, and assign daily work order assignments to the appropriate maintenance teams.
• Liaise onsite with subcontracting vendors and monitor completion of work performed.
• Conduct prescribed monthly facility inspections ensuring the facilities are safe and hazard free, and in compliance with regulatory requirements.

Safety and Emergency Response

• Provide first line 24‑hour response to emergency repairs at all physical plant locations as needed, coordinating facility‑related emergencies, working closely with relevant teams and authorities.
• Maintain cell phone contact on evenings and weekends, as needed, for emergency response.
• Ensure physical plant safety protocols to safeguard the well‑being of residents, program participants, staff, and visitors.
• Follow all Blood‑borne Pathogen Control standards (gloves, masks, proper hand washing, etc.) at all times.
• Ensure staff have and are utilizing proper Personal Protective Equipment (PPE).
• Participate in all Professional Development Trainings.
• Obtain OSHA approved PPE training with 3 months & OSHA 10 hour within 6 months of hire.
• Attend any required Driver Training or other Safety training, as required.

Maintenance Team Leadership and Supervision

• Lead, mentor, and manage the Maintenance Workers, fostering a collaborative and efficient team environment.
• Assign tasks, set performance goals, and conduct regular performance evaluations for existing maintenance team members.
• Conduct interviews with applicants for new maintenance job positions.
• Train and evaluate new maintenance employees during the probationary performance evaluation time period.
• Submit for approval employee overtime requests.
• Speak with staff concerning any complaints against them, their performance, absences, lateness, etc.
• Initiate Progressive Discipline procedures based on incident review.
• Conduct regular individual supervisory sessions with maintenance workers.

Preventative Maintenance

• In conjunction with the Assistant Director of Properties, execute a proactive preventative maintenance plan to address needs in a timely and effective manner.
• Perform regular inspections, servicing, and upkeep of equipment, systems, and structures to prevent potential issues.

Repairs and Maintenance

• Maintain and repair residence interiors, ensuring hazard prevention and compliance with applicable regulations and codes, including but not limited to: handyman duties, tile installation and repair, floorcare, toilet repair, drain repair and snaking, plumbing repairs, electrical repairs and improvements, carpentry and painting, moving and assembling furniture, garbage removal, HVAC repair, lock repair, plaster repair, sheetrock install and repair, cabinet repair and replacement, and other duties as assigned.
• Maintain and repair residence exteriors and grounds ensuring hazard prevention and well‑kept appearance as required, including but not limited to: landscaping, snow removal, painting, gutter cleaning, carpentry, basic masonry, siding repair, and other duties as assigned.

HSVS Vehicle Management/Care

• Provide care and upkeep to assigned vehicles; ensuring that they are free of hazardous conditions; maintaining them in a secure and protected location and in good condition at all times.
• Maintain Vehicle Logs.
• Identify responsible drivers and provide follow‑up for any/all toll, parking, red light camera, speeding and other vehicle infractions, as needed.
• Schedule and coordinate vehicle maintenance/service needs in accordance with manufacturer/lease recommendation.
• Ensure a copy of vehicle registration, insurance and inspection documents are always in the vehicle.
• Ensure that parking tickets received on agency vehicles are submitted to supervisor for prompt payment.
• Follow all applicable state and city motor vehicle laws, as well as any agency‑issued policies and procedures related to driving agency vehicles and drive in a safe manner at all times.

HSVS Tool Care

• Provide care and upkeep of assigned tools.
• Maintain equipment and tool inventory.
• Ensure daily proper safe storage of tools and equipment.

Automated Facilities Management

• Utilize an automated facilities management system (TheWorxHub) to manage work requests, track maintenance tasks, and log preventative maintenance needs through scheduled work orders.
• Ensure that if no approved work order is issued, work does not commence, with the exception of emergency situations.
• Record work order progress in TheWorxHub system on assigned work order requests, maintenance and completions as required by submitting detailed descriptions and photos; including routine maintenance schedules, and project progress reports.
• Track and manage the agency’s facility‑related assets.

Petty Cash Use

• Handle funds provided and return receipts for monies given to for supplies and items needed for the Centralized Maintenance Department in a timely manner for prompt reconciliation and replenishment.
• Provide detailed accountability of all petty cash received; must retain and submit all dated, itemized receipts for monies spent.

Collaboration and Communication

• Maintain clear communication with staff, residents, and external stakeholders regarding facility matters.

Qualifications

• High School diploma or GED required; Associates degree preferred.
• Minimum of 3–5 years of maintenance supervision.
• Valid Driver’s License.
• Thorough knowledge of general maintenance repairs such as basic plumbing, carpentry, and electrical building codes, knowledge of regulatory and safety standards for NYS OCFS.
• Demonstrated leadership skills, with a track record of successfully managing teams and fostering a positive work culture.
• Proficiency in utilizing automated facilities management systems, such as TheWorxHub, for work order tracking, preventive maintenance & asset management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Cost‑effective solutions with high‑quality outcomes.
• Strong organizational and problem‑solving abilities, with meticulous attention to detail.
• Compassionate, patient, and empathetic approach when interacting with Program participants.
• Current FLSD (FDNY F‑89) preferred OR must obtain and pass onsite test within 12 months of taking position.

Benefits

• Paid time off (holidays, vacation in accordance with school calendar, sick and personal).
• Professional development opportunities.
• Team environment.
• Medical and dental benefits.
• Employer‑paid life insurance.
• Optional insurance (life, disability, etc.).
• 403(B) retirement plans.
• Flexible spending account (dependent care, medical, parking, and transit).
• Employee assistance program.

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail].