Facilities Technician

burgerking; Sugar Land (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

The Dhanani Group, a leading QSR franchise owner, is seeking a Facilities Technician II (Cold Side) to maintain HVAC, refrigeration, ice machines, and related systems across multiple sites in the United States. This role requires hands-on skills and a proactive approach to preventive maintenance.

You will manage work orders, coordinate with vendors, and ensure safe, compliant operation. A high school diploma or equivalent is required, with technical certification preferred.

Qualifications

• Proven experience in HVAC, refrigeration, ice machines, electrical, plumbing, and general building maintenance, and repair.
• Knowledge of preventative maintenance best practices.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent; technical certification or training preferred.

Responsibilities

• Manage day-to-day facility operations and maintenance across multiple sites within an expansive geographic area.
• Efficiently handle a substantial volume of service requests, prioritizing tasks to ensure prompt resolution.
• Collaborate with facilities management and operations teams to assess facility requirements and project planning.
• Supervise facility maintenance contracts and oversee preventive maintenance and equipment inspections.
• Administer the facility work order system, ensuring timely assignment and completion of all work orders.
• Serve on a rotating on-call schedule for facility issues once a month.
• Serve as the primary contact for vendors and contractors, managing vendor relationships and ensuring contract compliance and service delivery.
• Accurately input and track data in the work order system to monitor service requests and assign tasks to the appropriate providers.
• Perform routine maintenance and repairs on HVAC systems, refrigeration units, ice machines, electrical systems, and plumbing fixtures.
• Conduct preventative maintenance tasks to ensure all equipment is functioning efficiently and safely.
• Troubleshoot and diagnose issues with equipment and systems to identify and implement solutions.
• Coordinate with vendors and contractors for specialized repairs and installations.
• Maintain accurate records of maintenance activities and equipment inventory.
• Respond promptly to emergency maintenance requests.
• Ensure compliance with all safety regulations and guidelines.
• Undertake additional responsibilities as delegated.

Skills

HVAC

Refrigeration

Ice machines

Electrical

Plumbing

Building maintenance

Preventive maintenance

Troubleshooting

Independent work

Communication skills

Education

High school diploma or equivalent

Technical certification or training preferred

Job description

WHO WE ARE:

The Dhanani Group is one of the world-s top ranked QSR franchise owners. We are experts in the restaurant franchise model and lead the industry in successfully buying, owning, and operating restaurant franchises across the United States. We offer many career opportunities across the country with great benefits and possibilities for growth and advancement. We work at a fast pace in a collaborative, supportive and encouraging environment. And we like to have fun along the way.

We have an immediate opening for a Facilities Technician II (Cold Side). This position offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment. The ideal candidate will have expertise in HVAC, refrigeration, ice machines, preventative maintenance, electrical, plumbing, and general building maintenance, and repair.

WHO YOU ARE:

• Personable, Results-oriented self-starter, a go-getter.

• Team contributor and leader who thrives in a fast-paced setting.

HERE-S WHAT YOU WILL BE DOING:

As an integral member of the Facilities Team, this position is responsible for:

• Manage day-to-day facility operations and maintenance across multiple sites within an expansive geographic area.

• Efficiently handle a substantial volume of service requests, prioritizing tasks to ensure prompt resolution.

• Collaborate with facilities management and operations teams to assess facility requirements and project planning.

• Supervise facility maintenance contracts and oversee preventive maintenance and equipment inspections.

• Administer the facility work order system, ensuring timely assignment and completion of all work orders.

• Serve on a rotating on-call schedule for facility issues once a month.

• Serve as the primary contact for vendors and contractors, managing vendor relationships and ensuring contract compliance and service delivery.

• Accurately input and track data in the work order system to monitor service requests and assign tasks to the appropriate providers.

• Perform routine maintenance and repairs on HVAC systems, refrigeration units, ice machines, electrical systems, and plumbing fixtures.

• Conduct preventative maintenance tasks to ensure all equipment is functioning efficiently and safely.

• Troubleshoot and diagnose issues with equipment and systems to identify and implement solutions.

• Coordinate with vendors and contractors for specialized repairs and installations.

• Maintain accurate records of maintenance activities and equipment inventory.

• Respond promptly to emergency maintenance requests.

• Ensure compliance with all safety regulations and guidelines.

• Undertake additional responsibilities as delegated.

HERE-S WHAT Education - Experience YOU WILL NEED:

• Proven experience in HVAC, refrigeration, ice machines, electrical, plumbing, and general building maintenance, and repair.

• Knowledge of preventative maintenance best practices.

• Strong troubleshooting and problem-solving skills.

• Ability to work independently and prioritize tasks effectively.

• Excellent communication and interpersonal skills.

• High school diploma or equivalent; technical certification or training preferred.