Facilities Technician

ShipMonk; Louisville (KY); On-site; USD 52,000 - 78,000; Full time

Job summary

ShipMonk is seeking a skilled Facilities Technician to ensure safe and efficient operation of our warehouse facilities. You will perform preventive maintenance, troubleshoot equipment issues, and conduct repairs to minimize downtime and maximize productivity.

You will work with conveyors, forklifts, packaging machines, and electrical systems, while maintaining accurate maintenance records and following safety protocols. Shift flexibility may be required to support operations.

Qualifications

• High school diploma or equivalent; technical certification preferred.
• 3+ years in maintenance technician or equivalent in warehouse/industrial setting.
• Strong knowledge of mechanical systems, electrical circuits and industrial equipment.
• Experience with preventive maintenance programs, CMMS, and work orders.
• Ability to read manuals, schematics, and technical drawings.
• Safety regulations knowledge for warehouse operations and equipment maintenance.

Responsibilities

• Perform preventive maintenance and repairs on warehouse equipment (conveyors, forklifts, packaging machines).
• Troubleshoot equipment breakdowns and implement solutions to minimize downtime.
• Conduct safety checks and ensure compliance with regulations.
• Coordinate maintenance with warehouse operations and schedule activities.
• Maintain records of maintenance, repairs, and parts used.
• Source parts and supplies; manage inventory levels.

Skills

Maintenance

Troubleshooting

Mechanical systems

Electrical systems

CMMS

Reading schematics

Safety compliance

Team communication

Education

High school diploma or equivalent

Technical certification or vocational training

Tools

Conveyors

Diagnostic tools

CMMS

Electrical testing equipment

Job description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

We are seeking a skilled and detail-oriented Facilities Technician to join our team. As a Facilities Technician, you will play a crucial role in ensuring the safe and efficient operation of our warehouse facility. You will be responsible for performing preventive maintenance, troubleshooting equipment issues, and conducting repairs to minimize downtime and maximize productivity. Your expertise in mechanical and electrical systems, along with your ability to work independently and collaboratively, will be instrumental in maintaining a well-functioning warehouse environment.

• Perform routine inspections, preventive maintenance tasks, and repairs on warehouse equipment, including conveyor systems, forklifts, packaging machines, and other mechanical and electrical systems.
• Respond promptly to equipment breakdowns, troubleshoot issues, and implement effective solutions to minimize downtime and productivity loss.
• Conduct regular maintenance checks to ensure compliance with safety regulations and identify potential hazards or risks.
• Collaborate with warehouse operations and logistics teams to schedule maintenance activities, prioritize work orders, and coordinate equipment availability.
• Maintain accurate records of maintenance activities, including equipment repairs, parts replacement, and maintenance schedules.
• Source and procure necessary parts, tools, and supplies for maintenance and repairs, ensuring adequate inventory levels are maintained.
• Assist in the installation and commissioning of new equipment and machinery, following manufacturer's guidelines and safety protocols.
• Conduct training sessions for warehouse staff on equipment operation, maintenance best practices, and safety procedures.
• Stay updated on industry trends, technological advancements, and best practices in warehouse maintenance and equipment repair.
• Adhere to company policies, safety standards, and regulatory requirements in all maintenance activities.

Qualifications And Skills

• High school diploma or equivalent. Technical certification or vocational training in maintenance, electrical, or mechanical fields is preferred.
• Proven experience (3+ years) as a Maintenance Technician or similar role in a warehouse or industrial setting.
• Strong knowledge of mechanical systems, electrical circuits, and industrial equipment, including conveyors, motors, pumps, and hydraulic systems.
• Proficiency in diagnosing and troubleshooting equipment malfunctions, utilizing appropriate tools and diagnostic equipment.
• Experience with preventive maintenance programs, work order systems, and computerized maintenance management systems (CMMS).
• Ability to read and interpret equipment manuals, schematics, and technical drawings.
• Basic knowledge of safety protocols and regulations related to warehouse operations and equipment maintenance.
• Excellent problem-solving skills, with the ability to work under pressure and meet tight deadlines.
• Strong communication and interpersonal skills, with the ability to work effectively as part of a team and communicate technical information to non-technical personnel.
• Physical stamina and dexterity to perform manual labor and lift heavy objects as required.
• Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

• Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
• Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
• Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
• Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
• Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

• Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
• People make ShipMonk: We believe in our team and invest in our people.
• Own it: We take ownership of our work, our mistakes, and our successes.
• Get sh*t done: We're a fast-paced, high-growth company that values action and results.
• Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.