Facilities Team Lead – Student Staff Mentor & Operations

Penn State University; University Park (TX); On-site; USD 16,000 - 23,000; Part time

Job summary

The Pennsylvania State University is seeking a Lead Facility Attendant to support Campus Recreation and Facilities. The role involves supervising student staff, delivering excellent customer service, and helping maintain a welcoming environment for the Penn State community.

The position requires leadership, strong communication, and problem-solving abilities, with a variable schedule including mornings, evenings, weekends, and breaks.

Qualifications

• Must work as a Facility Attendant for a minimum of one semester.
• Average of 10-12 hours worked per week as a Lead Facility Attendant for Campus Recreation
• Must be able to accommodate a variable work schedule that will include mornings, evening, weekends, and University breaks.
• Ability to build positive relationships, respectfully manage conflicts and model positive rapport with patrons and employees
• Demonstrated leadership skills.
• Strong critical thinking skills.
• Attend two monthly meetings.
• Promote Campus Recreation programs and services.
• Balance time commitments.
• Maintain regular and frequent communication with supervisory team.
• Ability to interact with diverse groups.
• Function as a contributing member of the Campus Recreation Team.

Responsibilities

• Oversight of student employees which includes assisting with student staff scheduling, shift promptness, calling shift rotations, policy enforcement and helping to complete cleaning tasks.
• Assist in providing exceptional customer services to patrons.
• Onboard, train, and mentor new and current employees.
• Assist with the evaluation and accountability of student staff.
• Facilitate FA audits
• Aid with Lost & Found.
• Other facilities staff duties as assigned.

Job description

The Pennsylvania State University is seeking a Lead Facility Attendant to support Campus Recreation and Facilities. The role involves supervising student staff, delivering excellent customer service, and helping maintain a welcoming environment for the Penn State community.

The position requires leadership, strong communication, and problem-solving abilities, with a variable schedule including mornings, evenings, weekends, and breaks.