Facilities Services Supervisor - Lead Custodial & Maintenance

Federated-Insurance; Owatonna (MN); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Pension/401(k)

Paid volunteer time

Job summary

Federated Insurance in Minnesota seeks a Physical Services Supervisor to lead custodial and maintenance teams, ensuring a clean, safe, and welcoming environment for employees and guests. You will serve as a technical resource, set quality standards, and build strong relationships across the organization to support each department's needs.

Responsibilities include hiring, coaching, vendor liaison, supplying management, and planning coverage.

Qualifications

• High school diploma or GED required.
• Minimum two years of experience in custodial and/or maintenance roles.
• Minimum of two years of supervisory or lead experience preferred.
• Valid driver's license, acceptable driving record, and reliable transportation.
• Basic proficiency in Microsoft Office Suite or related software.
• Knowledge of cleaning chemicals, their applications, and related processes.
• Ability to use hand and powered maintenance tools and equipment.
• Strong communication, teamwork, and customer focus skills.
• Ability to work indoors and outdoors, lift a minimum of 75 pounds, and push or pull items up to 500 pounds.
• Flexibility to adjust schedule as needed, with occasional monthly or quarterly travel.

Responsibilities

• Supervise Physical Services staff, including hiring, managing performance, and fostering positive employee relations
• Train, coach, and provide feedback on quality and technical job requirements
• Develop and communicate internal cleaning and maintenance standards
• Serve as the liaison for custodial and maintenance vendors
• Order supplies and equipment
• Plan coverage areas, assign project work, and coordinate coverage during employee absences
• Build relationships with leaders across departments to identify needs and highlight the team's contributions
• Prepare and present topics at Physical Services leadership and department meeting
• Travel between business locations

Skills

Communication

Teamwork

Customer focus

Leadership

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Federated Insurance in Minnesota seeks a Physical Services Supervisor to lead custodial and maintenance teams, ensuring a clean, safe, and welcoming environment for employees and guests. You will serve as a technical resource, set quality standards, and build strong relationships across the organization to support each department's needs.

Responsibilities include hiring, coaching, vendor liaison, supplying management, and planning coverage.