Facilities Services Coordinator

CBRE Group, Inc.; Sumner (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability benefits

401k company matching

Paid time off and holidays

Company paid life insurance

Pet insurance

Paid parental leave

Job summary

CBRE Group, Inc. is seeking a Facilities Services Coordinator in Sumner, WA. This on-site role provides administrative and liaison support across departments, handling reception, mail, and location services with a focus on guest and security procedures.

You will coordinate room bookings, catering, and outsourced fitness activities, while managing deliveries, supplies, and file maintenance to support daily operations. A HS diploma and relevant hospitality or front desk experience are preferred.

Qualifications

• HS Diploma or GED required; 3 years of Front Desk, Concierge, customer service or hospitality experience preferred.
• Commercial Real Estate or Property Management experience preferred.
• Intermediate skills with Microsoft Office Suite.

Responsibilities

• Receives and directs communications via email and client-based software; maintains client software for locations.
• Greets and announces clients, visitors and tour groups; records employees, guests and suppliers per procedures.
• Assists security with badging, escorts, passes and parking access; supports EV charging and fitness center access.
• Coordinates meeting room setups for internal/external requests and outsourced functions; arranges video/webrtc conferences.
• Delivers catering and supports outsourced fitness classes and client social events.
• Manages office mail, packages, couriers, and security screening of deliveries.
• Orders supplies; stocks areas; maintains reception area and lost-and-found; maintains service files.

Skills

Microsoft Office

Customer service

Front Desk experience

Property management experience

Education

HS Diploma or GED

Job description

Facilities Services Coordinator
Sumner, WA (On-Site)

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About the Role

CBRE is an equal opportunity employer that values diversity.

The Facilities Services Coordinator provides administrative and liaison support to department(s) and office location(s). Provides support for reception and guest services, mail services, phone, meeting rooms and location services.

What You’ll Do

• Receives and directs incoming communications to appropriate personnel via email and client-based software channels. Maintains client-based software applications for assigned locations.
• Greets and announces clients, applicants, tour groups and visitors. Follows security and client procedures for recording employees, guests, suppliers and other visitors, daily.
• Assists security with employee badging process. Arranges escorts as needed. Issues visitor passes and validates parking access. Assists with EV charging station access. Manages fitness center access.
• Assists with scheduling and preparing meeting and conference rooms for internal and external requestors. Coordinates setup of conference/meetings rooms for outsourced specialty functions like outsourced fitness classes. Arrange video and/or web conference as needed.
• Delivers catering and provides support as needed
• Coordinates and manages outsourced fitness classes and occasional client specific social events
• Performs general clerical duties associated with distributing office packages and mail as required.
• Uses tracking systems to record inbound and outbound courier, freight and mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.
• Orders supplies and other commonly used items for the locations, such as office supplies, equipment toner, printer paper, freight and shipping supplies etc. Stock areas as needed
• Maintains neat appearance in reception area and manages the lost and found process
• Maintains a file of services including transportation sources, accommodations, and referral contacts.
• May arrange convenience services for guests such as transportation.
• Performs other duties as assigned.

Supervisory Responsibilities

No formal supervisory responsibilities in this position.

What You’ll Need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential

functions.

Commercial Real Estate or Property Management experience preferred.

Education and Experience

HS Diploma or GED required. 3 years of Front Desk, Concierge, customer service or other hospitality experience is preferred.

Certificates and/or Licenses

None.

Communication Skills

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.

Financial Knowledge

Ability to calculate simple figures such as percentages.

Reasoning Ability

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Other Skills and/or Abilities

Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.

Scope of Responsibility

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisors.

CBRE Employee Benefits

• Comprehensive medical, dental, vision
• Disability benefit program
• 401k company matching
• Paid time off and holidays
• Company paid life insurance
• Pet insurance
• Paid parental leave