Facilities & Service Manager — Lead Maintenance Team

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Employee rent discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off & holidays

Medical, Dental, Vision benefits

Job summary

Mark-Taylor is hiring a Manager of Facilities and Service (Maintenance Supervisor) at The Hillburn in Phoenix, AZ. You will lead a team of Service Technicians, oversee hands-on maintenance, perform inspections, manage inventory and make-ready units, and coordinate contractors to keep the community running smoothly.

Requirements include advanced trade knowledge (plumbing, electrical, HVAC, pool, carpentry, OSHA standards), relevant certifications, and 3+ years in maintenance roles plus 1 year in

Qualifications

• Advanced knowledge in Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
• Service orientation.
• Basic computer skills.
• Three or more years' experience working in maintenance roles such as Maintenance Technician or Service Technician.
• 1 year working as Maintenance Manager, Supervisor, Building Engineer or similar.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute the hands‑on maintenance duties necessary to maintain and enhance the value of the community.
• Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, drywalling, appliances, and exterior structures.
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make‑Ready, Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Share rotating on‑call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
• Complete Weekly Service Report in a timely manner.
• Adhere to Mark‑Taylor safety protocols, programs, policies and procedures.
• Participate in training classes.
• Train and mentor Service Technician and Facilities Technicians.
• Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make‑ready and turn units.
• Maintain excellent customer service and positive rapport with all residents and team members.
• Capital project oversight, bidding, and execution.

Skills

Service orientation

Basic computer skills

Education

EPA certification

HVAC certification

CPO certification

OSHA certification

Job description

Mark-Taylor is hiring a Manager of Facilities and Service (Maintenance Supervisor) at The Hillburn in Phoenix, AZ. You will lead a team of Service Technicians, oversee hands-on maintenance, perform inspections, manage inventory and make-ready units, and coordinate contractors to keep the community running smoothly.

Requirements include advanced trade knowledge (plumbing, electrical, HVAC, pool, carpentry, OSHA standards), relevant certifications, and 3+ years in maintenance roles plus 1 year in