Facilities Planning Manager

University of New Haven; West Haven (CT); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Programs

Tuition assistance for employees and dependents

Generous paid time off programs

Flexible work schedules

Job summary

The University of New Haven seeks a Facilities Planning Manager to oversee the administration and management of facilities planning across campuses including West Haven and Orange. The role includes managing the Computerized Maintenance Management System (CMMS) and ensuring compliance with safety regulations. The ideal candidate will have a bachelor’s degree and at least eight years of experience in building maintenance and management systems. Exceptional organizational and communication skills are essential, along with a proactive approach to problem-solving and operations management.

Qualifications

• Minimum eight years of building and equipment maintenance experience.
• Experience with development of maintenance management systems.
• Prior experience with business office operations including procurement.

Responsibilities

• Manage the university's Computerized Maintenance Management System (CMMS).
• Oversee business operations for Facilities Operations.
• Develop performance reports including work order volume and customer satisfaction.

Skills

Organizational skills

Communication skills

Negotiating skills

Technical writing skills

Knowledge of OSHA regulations

Problem-solving skills

Education

Bachelor's degree

Tools

Excel

Word

Job description

The Facilities Planning Manager is responsible for management and administration of the university facilities planning for all campuses including but not limited to West Haven, Orange and others as assigned. Position has direct responsibility for the university’s Computerized Maintenance Management System (CMMS), Preventive and Reactive Work Order Control. Overall responsibility for development of written PM procedures. Operational oversight of business operations within Facilities Operations including purchase requisitions, processing of invoices for payment, procurement of parts/materials as needed and managing the 24/7 phone line for facilities. Position manages the hiring of and supervision of student office employees. Position must work with the various maintenance supervisors and other university leadership (Residential Life, Academic Affairs, Campus Safety, Business Office, Etc.) to develop strategies and programs consistent with the individual area needs (e.g. Res Life, Facilities, Business Office, Utilities, Athletics, Grounds, Etc.). Position has responsibility for maintaining facilities programs and records required for meeting all regulatory requirements including but not limited to OSHA, EPA, DEEP, IBC, and University’s Standards. Position is also responsible in association with site IT resources, for CMMS system hardware and software maintenance.

You Will:

• Manage site centralized Computerized Maintenance Management System (CMMS). Responsible for developing written preventative maintenance action for incorporation into system including assets associated with new construction or renovations. Assess all work requests to determine scope of work and provide required direction relative to materials, equipment, manpower, and time for execution of work to complete the job.
• Oversight of business operations for Facilities Operations including supervision of student clerical staff. Position ensures smooth flow of business activity consistent with University Standard Operation Procedures for purchase requisitioning, submissions of invoices for payment, recordkeeping and budget oversight with reporting responsibility to Director of Facilities Business & Administrative Operations.
• Manages centralized site work request function (work orders) including generation of routine PM actions, routing information for approval to necessary personnel (e.g. Maintenance Supervisors Engineer, Quality Control), and closeout including customer follow up, archiving, drawing updates, etc.
• Establishes operating procedures for use of the CMMS system and monitors procedures and results to ensure that all personnel adhere to the same routines, updating as conditions change.
• Assures all materials required to complete the job are incorporated in Maintenance action during PM development and work order issuance.
• Generate cost and manpower projection estimates for future work, to be used for budgeting purpose as well as past manpower expenditures to be used for expense allocations.
• Develop and routinely publish performance reports including but not limited to work order volume, turnaround, aging, customer satisfaction, etc.
• Maintains OSHA, DEEP, EPA, NFPA and all other Preventative Maintenance programs by carefully managing system access, levels of security, Management of Change and other programs relating to equipment maintenance and history.
• Ensure all safety requirements, permits, and protective equipment is incorporated in CMMS scheduled and non-schedule maintenance actions.
• Manages central tracking system for Safety related work requests in association with site EHS department.
• Develops and manages program for key requests and door hardware repairs (track through CMMS).

You Need:

• The position of Facilities Planning Manager requires a highly organized person, preferably with a bachelor’s degree and a minimum of eight (8) years of building and equipment maintenance experience. Equivalent work experience with a minimum of 12 years may also be considered. Prior experience with development of maintenance management systems ideally from ground up. Communication skills, both written and oral, are required to establish effective working relationships with various personnel levels (senior leadership through bargaining unit). Demonstrated technical writing skills are also required. In addition, working knowledge of computer systems and programs such as Excel and Word are required. Working knowledge of various regulatory agency requirements as they relate to maintenance including but not limited to OSHA, IBC, DEEP, EPA.
• Must be self-directed, able to work with a minimum of supervision. Must be able to develop strategies and implementation plans for maintenance program implementation. The position requires initiative and self‑motivation to identify problems accurately and develop solutions using creativity and good judgment. Strong knowledge of current Maintenance Practices and Procedures. Be able to resolve conflicts between system operating schedules and maintenance demands ensuring equipment and facilities are adequately maintained with a minimum of system/equipment downtime or impact on operations. Negotiating skills are required to bring consensus and compromise between various operating groups in developing PM standards, routines and schedules.
• Must have prior proven experience working with business office operations including procurement, accounting, invoice management, budget management and staff supervision in technical office environment.
• Must possess excellent interpersonal and written skills. Ability to work with individuals of all levels from a variety of backgrounds and interests. Computer and web‑based skills required.

What's in it for you:

• Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.
• Wellness & Fitness: On‑campus Recreation and Fitness Center for employees and families; Employee Assistant Program
• Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities
• Employee Discounts on products, services and educational opportunities
• Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable

*The University of New Haven is not a qualifying E‑Verify employer and its use of E‑Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment.