Facilities & Parking Manager

Mission Ridge Ski Resort; Wenatchee (WA); On-site; USD 41,000 - 44,000; Full time

Job summary

Mission Ridge Ski & Board Resort in Wenatchee, WA seeks a Facilities & Parking Manager to oversee maintenance, safety, and operations of resort facilities, lot management, and supporting utility systems year-round.

The role leads facilities, parking, cleaning, and shuttle staff, coordinates preventive maintenance and capital projects, ensures regulatory compliance, and manages budgets and staffing to deliver excellent guest experiences in all weather.

Qualifications

• Must possess a valid and insurable Washington State Driver's License (CDL recommended).
• High school graduate with a minimum of 4 years in a construction-related field, or a 2-year college degree and/or 4 years of experience in the trades.
• Candidates must be at least 21 years old and eligible to be insured to operate company vehicles.

Responsibilities

• Facilities maintenance across Mission Ridge properties, buildings, water systems, sewer, electrical, security and fire systems.
• Submit monthly drinking water tests and quarterly treatment tests; perform daily on-site testing.
• Maintain properties per city/state/federal codes and safety regulations; oversee reporting.
• Hire, train, and supervise facilities, parking, cleaning, and shuttle staff.
• Schedule staff to meet operations and guest service standards.
• Develop and manage departmental budgets for facilities and parking.
• Review bids and supervise contract work related to facilities.
• Oversee grounds, snow removal, traffic control, and shuttle coordination.
• Ensure safety in loading zones and assist with guest vehicle issues.
• Wear appropriate cold-weather gear as provided.

Skills

Communication

Public interaction

Teamwork

Problem-solving

Availability (holidays/weekends)

Driver's license

Education

High school diploma or equivalent

2-year college degree or 4 years trades experience

Job description

Job Details: Job Location: Mission Ridge Ski & Board Resort - Wenatchee, WA, Position Type: Full Time, Salary Range: $30.00 - $32.00Hourly, Job Category: Base Services, Facilities & Parking Manager

Job Description

Class/Group: Hourly/Non-Exempt, Group II

Reports to: Base Operations Director

Pay Range: $30.00-$32.00/hour

Supervises: Facilities, Parking & Cleaning Crew; Shuttle Drivers

Status: Year Round, Full-Time

To enrich the lives of our community by providing joy and freedom through exploration

Seek first to help - Dedicated to results- Optimism in action - Solution seekers

FACILITIES & PARKING MANAGER JOB SUMMARY:

The Facilities & Parking Manager is responsible for the overall maintenance, safety, and functionality of Mission Ridge facilities, buildings, grounds, and supporting utility systems, and for the smooth operation of daily resort and offsite parking logistics. This position oversees facilities, parking, cleaning, and shuttle staff and contractors while coordinating preventative maintenance, repairs, regulatory testing, capital improvement projects, lot capacity, traffic flow, and offsite SOP actions and communications. The role manages departmental staffing and budgets, ensures compliance with applicable safety and environmental regulations, and supports daily resort operations as needed. Because parking is often a guest's first impression of Mission Ridge, this is a highly visible, guest-facing role that calls for a hands‑on, self‑motivated, well‑organized leader with broad knowledge of building trades, facility systems, and year‑round mountain operations, along with strong people and problem‑solving skills.

ESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS:

• Facilities Maintenance: Maintain and repair all Mission Ridge properties and associated buildings, water collection, treatment, and distribution, sewer collection and treatment, electrical distribution and repair, security and fire system maintenance, landscaping, and sign making.
• Water Testing: Submit monthly drinking water tests and quarterly treatment plant tests to the testing agency, and perform daily onsite testing of drinking water.
• Regulatory Compliance: Maintain properties within the guidelines set forth by city, county, state, and federal agencies, including the A.D.A., D.O.H., E.P.A., D.O.E., W.I.S.H.A., O.S.H.A., and City and County Fire Codes, with a working knowledge of these agencies as they pertain to reporting and adherence on environmental, water, sewer, and building issues.
• Hiring: Interview, hire, train, and supervise all facilities, parking, cleaning, and shuttle staff.
• Scheduling: Maintain staff schedules to meet operational demands while ensuring a high level of guest service.
• Budgeting: Develop and adjust departmental operating and capital budgets for facilities and parking personnel, supplies, and projects.
• Contract Work: Review bids for contract work and oversee projects as they relate to the facilities.
• Grounds & Housekeeping: Conduct and oversee garbage collection, recycling, building and grounds snow removal, propane dispensation and recording, and general housekeeping.
• Snow Management: Shovel snow and operate snow blowers, plows, and sanders as conditions require.
• Parking Lot Setup: Ensure the parking crew sets up cones and sands parking areas daily as expected.
• Traffic Flow Management: Lead lot capacity planning, safely maximize parking lot capacity, and direct vehicles to designated areas; lead offsite parking SOP actions and communications.
• Guest Assistance: Greet and host guests as they arrive, offer directions, and help with minor vehicle issues, locked vehicles, dead batteries, loading/unloading gear, and navigating the parking area.
• Loading Zone Safety: Maintain safe and accessible loading/unloading zones at all times.
• Bus Coordination: Assist with loading and unloading of LINK buses, school buses, and charter buses, and support shuttle services.
• Cold Weather Gear: Wear appropriate clothing for cold weather; a uniform jacket is provided by Mission Ridge.

SKILLS PREFERRED (OR REQUIRED):

• Trades Background: Preferred background in electrical, carpentry, plumbing, painting, HVAC, concrete, equipment operation, motor controls, and all hand tools.
• Licensing: Must possess a valid and insurable Washington State Driver's License (CDL recommended).
• Plowing: Heavy equipment knowledge preferred.
• Communication: Written and verbal command of the English language, with computer and documentation skills.
• Public Interaction: Must enjoy working with the public and have excellent interpersonal skills, with a positive attitude and a friendly, professional demeanor.
• Teamwork and Flexibility: Willingness to take direction and assist with other duties as needed during peak periods.
• Problem-Solving: Ability to think quickly and resolve unexpected guest and operational issues.
• Availability: Must be able to work holidays, weekends, and nights.

EDUCATION/EXPERIENCE:

High school graduate with a minimum of 4 years in a construction-related field, or a 2-year college degree and/or 4 years of experience in the trades. Candidates must be at least 21 years old and eligible to be insured to operate company vehicles. Previous experience in heavy equipment use, customer service, traffic control, or similar outdoor operational roles is beneficial.

PHYSICAL DEMANDS:

This position requires frequent standing, walking, bending, stooping, kneeling, crouching, climbing, reaching, pushing, pulling, shoveling snow, and working with hand and power tools. The Facilities & Parking Manager must be able to safely lift and carry up to 50 pounds regularly and, on occasion, assist with heavier items of up to 80 pounds. Work is performed indoors and outdoors in cold and variable weather, on uneven terrain, around machinery and vehicle traffic, and in confined or elevated work areas. The position also requires physical stamina, situational awareness, and sufficient vision, hearing, coordination, and manual dexterity to safely inspect facilities, operate equipment, perform repairs, and communicate clearly with guests and team members.

WORK ENVIRONMENT:

Much of this role is performed outdoors in all weather conditions, including snow, wind, rain, hail, fog, and sunshine. Weekend, holiday, and night work may be required, including extended hours, due to the seasonal nature of the ski industry. Because operations are dependent on weather and seasonality, Mission Ridge is an at-will employer, and all employees may experience reduced hours or layoffs. Mission Ridge is a drug- and alcohol-free workplace and maintains a non-smoking facility.

PHYSICAL REQUIREMENTS:

Assign each category: Rarely (0–12%), Occasionally (12–33%), Frequently (34–66%), Regularly (67–100%)

Seeing: Regularly -Must be able to read reports and use computer

Hearing: Regularly -Must be able to hear well enough to communicate with coworkers.

Standing/Walking: Regularly -Consistent and constant standing and walking while in operation.

Climbing/Stooping/Kneeling: Regularly -The position requires the ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods.

Lifting/Pulling/Pushing: Regularly -Must be able to lift a minimum of 50 pounds

Fingering/Grasping/Feeling: Regularly -Must be able to write, type, and use phone system

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skill required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Final candidates may be subject to background screening.