Facilities Operations Technician

Ivy Tech Community College; Richmond (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Ivy Tech Community College is seeking a Facilities Flex Technician to support maintenance, custodial, and grounds operations across multiple campus locations. The role fills essential gaps during vacancies, seasonal surges, events, and emergencies, while providing administrative and project support to Facilities leadership.

The position requires high school graduation, a valid driver's license, physical ability to lift up to 70 pounds, and willingness to obtain necessary safety certifications.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and insurability required.
• Ability to lift up to 70 pounds and perform outdoor/indoor labor.
• Work at varying heights and in confined spaces as needed.
• Basic computer skills and ability to use maintenance software.
• Willingness to obtain certifications such as forklift or OSHA 10/30.

Responsibilities

• Perform and close work orders across maintenance, custodial, and grounds.
• Assist with preventive maintenance and safety checks.
• Provide routine building repair, painting, and equipment operation.
• Escort contractors and report progress to Facilities leadership.
• Maintain inventory and document daily tasks.
• Support campus operations during emergencies as assigned.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Reliability

Time management

Safety awareness

Problem solving

Education

High school diploma or equivalent

Tools

Ladders

Scaffolding

Aerial lifts

Forklifts

Pallet jacks

Hand tools & power tools

Job description

BASIC FUNCTION

The Facilities Flex Technician supports Ivy Tech’s mission by serving as a multi-skilled, adaptable facilities professional who can supplement or temporarily fill essential roles across Maintenance Technician, Maintenance Custodian, and Grounds Keeper functions. This role ensures operational continuity during staff vacancies, seasonal surges, events, and emergencies. The Flex Technician also provides administrative and project support to the Executive Director of Facilities, enhancing departmental efficiency and responsiveness. This position is designated as essential personnel and is required to report during campus closures or emergency events.

DUTY BREAKDOWN

• Facilities Operations & Work Orders – 25%
• Preventive Maintenance & Systems Support – 25%
• Custodial Backfill & Building Support – 5%
• Grounds Maintenance & Seasonal Operations – 20%
• Administrative Support to Executive Director – 5%
• Event Support & Facilities Projects – 20%

Responsibilities

• Perform and close work orders across maintenance, custodial, and grounds.
• Assist with preventive maintenance, safety checks, and compliance documentation.
• Routine Facilities repairs, painting, equipment operations, and general building upkeep.
• Support building renovations and space buildouts.
• Provide custodial support, including cleaning and sanitation.
• Perform grounds operations including mowing, trimming, planting, and snow removal.
• Provide event setup, teardown, and logistical support.
• Escort contractors, explain the scope, and report progress or issues to Facilities leadership.
• Support administrative reporting, inventory tracking, scheduling, and documentation.
• Provide high-level customer service to campus community members.
• Maintain stock levels of maintenance, custodial, and grounds supplies.
• Support campus operations during emergencies as assigned in accordance with Ivy Tech Policies.
• Safely operate hand tools, power tools, and maintenance equipment as required for repairs and preventive maintenance.
• Climb ladders of various heights and use tools while working above head height or below waist height.
• Operate aerial work platforms, including scissor lifts, boom lifts, and man lifts (with training/certification).
• Operate a forklift and other material‑handling equipment as required (with certification).
• Assemble, use, and disassemble scaffolding according to safety standards.
• Safely load, unload, move, and transport materials, equipment, and furniture using carts, dollies, or lifts.
• Supports multiple buildings or campus locations.
• Perform tasks requiring working at heights, on elevated platforms, or in confined spaces, following safety procedures and LOTO practices.
• Maintain required PPE and use it consistently.
• Verify deliveries against purchase orders and report discrepancies.
• Maintain logs, inspection forms, and daily task checklists.
• Provide classroom setup, including moving furniture, arranging technology, and staging equipment.
• Follow all Ivy Tech policies, including safety, conduct, procurement, and campus access procedures.
• Wear required uniforms, ID badges, and protective equipment in accordance with college standards.
• Travel between campus buildings or off‑site locations using College vehicles as required.
• Use mobile devices, tablets, or computers to receive work orders, document work performed, upload photos, and complete digital forms.
• Conduct routine safety inspections of assigned buildings, equipment, and work areas.
• All other duties as assigned, consistent with the scope and level of responsibility of this position.
• Handle cleaning chemicals, pesticides, and maintenance materials safely in accordance with SDS and training.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and insurability under the college Authorized Driver Policy.
• Ability to lift 70 pounds and perform indoor/outdoor labor.
• Must be able to perform tasks requiring work at varying heights and body positions.
• Ability to operate tools and equipment and follow instructions.
• Ability to work outdoors for extended periods during heat, cold, rain, or snow events.
• Basic computer skills (MS Office, Workday, ServiceNow).
• Ability to safely operate ladders, scaffolding, aerial lifts, and material‑handling equipment (forklifts, pallet jacks, etc.) and obtain certifications as required.
• Ability to use hand tools and power tools commonly used in maintenance, custodial, and grounds operations.
• Ability to work at heights, in confined spaces, and in elevated areas following safety policies.
• Ability to perform tasks requiring manual dexterity, repetitive motion, and occasional heavy lifting (up to 70 pounds), with or without reasonable accommodation.
• Participate in safety drills, training, fit testing, and required certifications.
• Strong communication and customer service, Adaptability and flexibility, Teamwork and problem‑solving, Reliability and punctuality, Professionalism.
• Initiative and self‑direction, Time management, Ability to prioritize tasks, Responsiveness, Regular, predictable attendance required.
• Ability to arrive during inclement weather.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Preferred

• Two years of experience in facilities, maintenance, custodial, or grounds.
• Experience with HVAC, plumbing, electrical, carpentry, or grounds equipment.
• OSHA 10/30, or willingness to obtain.

WORKING CONDITIONS

• Indoor/outdoor work in all weather conditions.
• Exposure to chemicals, noise, dust, and moving equipment.
• Frequent lifting, climbing, bending, and standing.
• Be reasonably available for after‑hours response when assigned, including snow/ice storm damage, building system failures, or other urgent facility needs.
• Work may involve exposure to environmental conditions associated with building maintenance and cleaning operations, including routine contact with building systems and occasional odors.
• Ability to work occasional adjusted shifts during high‑demand periods.
• Lifting, pushing, pulling, reaching, crawling, balancing, Repetitive motions, Fine motor skills, Vision, and hearing requirements.

Benefits

Ivy Tech is committed to supporting the well‑being, growth, and financial security of our full‑time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution.
• Dental plan with no‑cost preventive services and coverage for orthodontia.
• Vision plan with low‑cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program offering no‑cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
• Wellness program with opportunities to earn $250 in Wellness Rewards.
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care.

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years.
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage.
• Short‑term and long‑term disability benefits.

Educational Benefits

• Fee remission for employees, spouses, and dependent children.
• Tuition assistance for undergraduate, graduate, and doctoral programs.
• Paid professional development opportunities.

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess.
• Flexible work arrangements where available.
• Paid childbirth recovery leave (8 weeks).
• Paid parental leave (4 weeks).

Additional Perks

• Eligibility for Public Service Loan Forgiveness.
• Additional discounts on gym memberships, transportation, and various retail services.

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re‑hire with the College within 180 days of leaving a full‑time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.