Facilities Operations Specialist

DFCU Financial; Dearborn (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401k match

Employer 401k contribution after one y

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible spending accounts

Tuition reimbursement / Education assi

Paid time off

Paid holidays

Life insurance

Disability insurance

Employee discounts

Employee referral payouts

Job summary

DFCU Financial is seeking a Facilities Operations Specialist to support our Facilities & Services efforts across Michigan and Florida. You will process invoices, coordinate vendors and projects, monitor budgets, and help manage building services and documentation.

The ideal candidate has an Associate degree, 3+ years in facilities or property management, strong MS 365 skills, and solid communication. Join us to maintain safe, efficient workplaces and support company growth.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Three years of related experience in facilities, building services, property management, or similar operations.
• Experience coordinating vendors, contractors, projects, or facilities-related services.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able to initiate and embrace change.
• Excellent interpersonal, written, and verbal communication.

Responsibilities

• Receive and process department invoices and code for review.
• Review invoices related to new branches, mergers, and lease payments.
• Lead small to medium facilities projects.
• Research and order specialty materials for department needs.
• Administer non-critical key program.
• Monitor vendor performance and address issues.
• Support department budget and expense monitoring.
• Assist with vendor and contract administration, including risk reviews.
• Maintain facilities documentation and budget forecasting for programs.
• Support facilities inspection programs (fire alarms, elevators, etc.).
• Maintain procedures and serve as primary contact for software needs.
• Maintain emergency response plans and project records.
• Act as backup to the Facilities Administrative Specialist.
• Perform other duties as assigned.

Skills

Facilities coordination

Vendor coordination

Analytical problem solving

Team orientation

Change management

Education

Associate degree

Tools

Microsoft 365

Job description

FACILITIES OPERATIONS SPECIALIST

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

The Opportunity:

This role will support Facilities & Services operations and initiatives across the organization's Michigan and Florida locations. Coordinate department programs, facilities projects, vendors, and administrative activities while supporting building services, financial processes, and day-to-day department operations.

What You'll Do:

• Receive and process all department invoices, ensuring each invoice is accurately assigned to the appropriate team member for review and processing.
• Review, electronically and code department invoices, including invoices related to new branches, mergers and acquisitions, and monthly lease payments.
• Lead small to medium department projects supporting building services, new branch openings, and mergers and acquisitions.
• Research and order specialty materials to support department and organizational needs.
• Administer the organization's non-critical key program.
• Monitor vendor performance and feedback, address deficiencies or issues, and escalation as needed.
• Support department budget and expense monitoring, including credit card activity and monthly budget reviews.
• Support vendor and contract administration, including third-party risk reviews, vendor setup, documentation, and contract renewals.
• Maintain facilities documentation and budget forecasting for programs including fleet vehicles, HVAC, asphalt, and concrete systems across Michigan and Florida.
• Support facilities inspection programs, including fire alarm and elevator testing, retention ponds, and stormwater management.
• Maintain department procedures and serve as the primary contact for department software and technology needs.
• Maintain facilities documentation, including emergency response plans, infrastructure improvement logs, facility profiles, building drawings, and project closeout records.
• Act as primary backup to the Facilities Administrative Specialist.
• Perform other duties as assigned.

What You'll Need:

• Associate degree in a related field or equivalent combination of education and experience.
• Three years of related experience in facilities, building services, property management, or a similar operational function.
• Experience coordinating vendors, contractors, projects, or facilities-related services.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able to initiate and embrace change.
• Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

What We Offer:

• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Employee bonus program
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short & long term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Employee referral payouts for recruiting your friends and family
• Paid lunch time
• Tuition reimbursement / Education assistance
• Ongoing training opportunities
• Leadership development program
• Paid time off
• Paid holidays (13 per year)
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans