Facilities Operations Leader: Safety, Reliability and Automation

Stitch Fix Inc.; Lithia Springs (GA); On-site; USD 71,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Equity

Restricted stock units

Job summary

Stitch Fix Inc. is seeking a Facilities Operations Leader to oversee maintenance across the site, drive reliability, and ensure a safe work environment.

You will lead a cross-functional team, partner with Safety and Operations, and manage vendor relationships to support business continuity. Our role focuses on downtime reduction, preventive maintenance, and data-driven improvements using CMMS and analytics.

Qualifications

• Leadership or supervisory experience in maintenance or facilities
• Experience leading teams in fast-paced environments with safety focus
• Knowledge of preventative maintenance and equipment reliability
• Experience managing multiple priorities and projects
• Strong problem-solving and communication skills
• Experience working with contractors and vendors
• Ability to analyze operational data and drive decisions
• Proficiency with maintenance systems, reporting tools, and Google Workspace

Responsibilities

• Develop a culture of safety and maintenance excellence within the facilities and maintenance team.
• Oversee maintenance, automation, and facility operations to ensure equipment reliability, infrastructure readiness, and business continuity
• Prioritize maintenance resources, vendor management, and operational needs to balance safety, service, cost, and productivity goals.
• Provide strategic oversight of third-party vendor partnerships, ensuring adherence to contractual obligations, service-level agreements, and operational standards. Drive financial accountability by managing vendor spend against budget, evaluating performance metrics, and partnering with vendors to optimize cost, service quality, and operational effectiveness.
• Partner with Operations, Safety, and cross-functional leaders to resolve complex issues, improve processes, and support fulfillment center performance
• Utilize root cause analysis and data to solve problems, identify trends, improve reliability, and drive continuous improvement initiatives
• Lead a cross functional equipment performance team to drive productivity and eliminate waste in our automated processes.
• Create preventative maintenance plans and audit task completion to ensure the reliability of our equipment.
• Manage a spare parts and supplies system that utilizes data and a risk evaluation to optimize local inventories.
• Manage service vendors and negotiate equipment service contracts.
• Implement a technical skills development program for our technicians. Provide on-the-job training and coaching to support team development and growth.
• Be available for or delegate weekend and after-hours on-call support.

Skills

Leadership experience

Team leadership

Preventative maintenance

Multi-priority management

Problem solving

Communication

Coaching

Collaboration

Vendor management

Data analysis

Maintenance systems

Google Workspace

Education

Bachelor’s degree in Engineering

Tools

CMMS

EAM platforms

Job description

Stitch Fix Inc. is seeking a Facilities Operations Leader to oversee maintenance across the site, drive reliability, and ensure a safe work environment.

You will lead a cross-functional team, partner with Safety and Operations, and manage vendor relationships to support business continuity. Our role focuses on downtime reduction, preventive maintenance, and data-driven improvements using CMMS and analytics.