Facilities Operations Lead – Retail Center

Macerich; Raleigh (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Best‑in‑class benefits

401(k) match

Stock purchase program

Paid time off

Job summary

Macerich is seeking an Operations Manager to lead the ongoing operation, maintenance, and long-term preservation of property assets. You will coordinate internal teams and vendors, ensuring a clean, safe, and well-maintained environment while supporting strategic objectives.

The role requires strong communication, planning, and problem-solving skills, with emphasis on safety, efficiency, and tenant coordination. Flexible schedule with some non-office hours.

Qualifications

• 4+ years of experience in facility operations or commercial construction.
• Strong communication, problem-solving and organizational skills.
• Ability to read and interpret blueprints.
• Proficiency with Microsoft Office.

Responsibilities

• Lead day-to-day facility management including oversight of housekeeping and contracted services.
• Execute preventative maintenance programs and maintain documentation.
• Conduct routine property inspections and ensure standards.
• Provide guidance on mechanical operations and construction-related issues.
• Coordinate tenant buildouts and liaise with contractors and local officials.
• Participate in duty rotations during non-office hours, including evenings and weekends.

Skills

Facility operations

Blueprint reading

Communication

Problem-solving

Organizational skills

Education

Microsoft Office

Job description

Macerich is seeking an Operations Manager to lead the ongoing operation, maintenance, and long-term preservation of property assets. You will coordinate internal teams and vendors, ensuring a clean, safe, and well-maintained environment while supporting strategic objectives.

The role requires strong communication, planning, and problem-solving skills, with emphasis on safety, efficiency, and tenant coordination. Flexible schedule with some non-office hours.